Find Family Hotels in Mahwah, NJ

"The staff when we came was not so pleased to help us "

"Staff was extremely rude and not helpful. Didn’t have pillows and they told us they couldn’t send anyone till the morning if they couldn’t find a pillow. The brought us 1 pillow with no case. Whole place smelled like weed and there was dogs peeing in the hallway. Don’t stay at this dump "

"Overall the staff was very nice, The only issue I had was the room was chilly the first night. After having the heat on 90 degrees all night and it still felt chilly, I called maintenance. They came to adjust the vent and heat improved but it still took a long time. Then I smelled burning so I turn the heat down to 77 and the smell went away. I kept the heat on 77 degrees and the heat never went off when the setting was set to auto! Other than this heat issue, everything else was fine! I enjoyed my stay and would come back to this hotel the next time I’m in NYC or New Jersey! "

"WiFi is absolutely horrible. While the stay was fine this isn’t really a kid friendly hotel. "

"Everything clean and staff were very helpful "

"Clean room and friendly staff. Always a nice stay!"

"good hotel will"

"The room is clean, and the beds are comfortable. My only concern is about the noise coming from outside, there are some construction going on so get ready to wake up very early."

"Everything was great. Customer service was genuine and welcoming!! "