Find Hotel with a Concierge in Long Hanborough

"Safe area , clean room , friendly staff"

"Fantastic 2 night stay. Got an upgraded room on check in, brilliant hotel "

"Very friendly and accommodating staff. The hotel was spotlessly clean and the breakfast selection excellent. We did find our room too hot and there was a droning noise on and off all night which wasn’t related to the room itself. We mentioned it to the staff on check out and they immediately said they’d investigate. Excellent customer service throughout our stay. "

"Staff very friendly and helpful, beautiful setting. Majority of hotel clean and well kept. "

"Practically no noise isolation from the street where the music was blasting until 1am. Had very poor sleep. A day before arriving I had noticed several messages in the app asking me to confirm my stay “within 24h or my booking will be released” (aka cancelled). I had not received notifications for those and the times had passed. I shouldn’t need to confirm a booking that has already been confirmed. I’m not even sure if these messages were legitimate or scams in which case the hotel should increase its IT security. Receptionist had trouble finding my booking. Afterwards when she did, she had trouble finding that it was paid for. I had to prove it myself and she still was not convinced. Finally, the hotel itself is very simple, definitely not a 5 star hotel. It is no better (or worse) than the likes of Premier inn or travelodge. In fact in those you are guaranteed to have a good nights sleep because they make that a priority, whereas here there is no noise isolation."