「Pros: Hotel has fresh paint and new carpeting and furnishings. Breakfast was hot and good, the usual breakfast for this hotel chain. The room was clean, beds were comfortable, linens and furniture are new, and room was spacious with two queen beds and a full size sofa sleeper. Staff was friendly.
Cons: Hotel is under renovation but was not noisy or disruptive. Because the hotel is under renovation the pool is currently closed.
Walls are thin and the kids in the room next door were loud.
」
「Had a very positive stay. Staff was very friendly and attentive. Our room was spacious, though very minimal herniated, worked for our family of 5 to all sleep comfortably. Room and bedding all looked, felt and smelled clean. Towels had a very slight burned/cigarette smell but is was minor. Hotel is being updated and wasn’t sure if we had an update room but regardless is was in decent condition. Would stay again without hesitation. 」
「Beautiful hotel very close to the aquarium and Cincinnati. The babies had so much fun at the pool. The elevators are a little scary but other than it was very clean, very friendly staff.」
「Wonderful property. Cheaper to park your car there than at the airport. Shuttle may take a long time for pickup from airport but departure shuttle was on time. 」
「l was overbooked by this hotel. They transfered us to another hotel with no cost for us. If next hotel was good one, I was satisfied.... after that, I claimed value of hotel. They just said ' We kindly transfered you by our cost'. I hate this type of selfish attitude. They were paid by Experia, they cannot say "we have no responsibility in this overbooking, I think.」
「The rooms were truly excellent with Cleanliness.
The only thing that must improve is the Breakfast no eggs and the bread must be fresher.
However, everything else was perfect.」
「I enjoyed my stay, rooms were clean, they have a nice free breakfast buffet, I really liked the breakfast times on the weekends are 7-10:30 that was great so we didn't have to get up extra early on our trip to go have breakfast!!! The outside area was nice, pretty flowers and nice patios!」
