「l was overbooked by this hotel. They transfered us to another hotel with no cost for us. If next hotel was good one, I was satisfied.... after that, I claimed value of hotel. They just said ' We kindly transfered you by our cost'. I hate this type of selfish attitude. They were paid by Experia, they cannot say "we have no responsibility in this overbooking, I think.」
「We stayed here for the Cincinnati open and though it's a little bit of an older hotel, it was extremely clean and quaint. The breakfast in the morning was fantastic and everyone was so nice. It's much better than your commercial hotels because they have an outside gazebo and tables to sit outside, surrounded with a fireplace and trees. Would definitely recommend.」
「It was close to the tennis tournament. The staff was friendly and the breakfast very good! They even have a happy hour which we were unable to attend this year but did last year when we stayed there. The beds were comfortable and the room clean.」
「The morning free breakfast was perfect! The parking lot was full a couple times and the front desk people were super nice and had me park in handicap. I’m a disabled vet and that was very nice. It was a great experience!」
「We found this hotel late in the evening off the hotel.com app while traveling from Wisconsin to Ohio. We got to the hotel late (midnight) but Jasmine (front staff) was very efficient at getting us checked in and provided us each with a nice complimentary water bottle. The beds were very comfortable and we literally stayed until check-out time to catch up on some much needed rest. They have great blackout curtains and the large bathroom and beautiful shower was a plus. I would recommend this...
