「Stayed during the Cincinnati Open. Drive to the event was quick and rady. The hotel is located in a nice wooded area across from a golf course. Staff was friendly and always available. 」
「Hotel was very close to exit, easy accessing and next to gas station, which is good for rental car return.
Took some time to check-in due to incorrect input of my name, first name and family name, in reverse order by hotel stuff.」
「l was overbooked by this hotel. They transfered us to another hotel with no cost for us. If next hotel was good one, I was satisfied.... after that, I claimed value of hotel. They just said ' We kindly transfered you by our cost'. I hate this type of selfish attitude. They were paid by Experia, they cannot say "we have no responsibility in this overbooking, I think.」