Book a Lake Tarawera Resort

"Property is very old, paint peeling off walls, no hot water, I hated it, someone was stuck in the lift this morning "

"Was up stairs that were difficult for my senior mum. No lift. Suitcases etc were very challenging to manoeuvre. Our fault they told me for not specifying wheelchair access - but she doesn’t need a wheeelchair! TV wouldn’t work. Such a weird place to exit - gates were tied up. Bit of an odd vibe. "

"Amazing place for families. Picturesque. "

"Room was spotless! Customer service was accommodating and excellent. Parking was very easy and free!"

"Great mineral pools. Clean room "

"The hotel advertises a free airport shuttle, but they do not have one. I contacted them before arrival to arrange pickup, and they told me the shuttle does not exist. I had to pay for a taxi. When I asked the hotel to reimburse the taxi cost, they refused and told me to contact Expedia. This is misleading and caused unnecessary expense."

"Reserved a room with a king bed but got a room with a queen bed. Toilet in room needed a cleaning. Looked like it was missed when they did a between stay clean. Rusty and older bathroom. "

"This hotel exceeded my expectations by far!"

"Shower head is blocked. Temperature of shower is not consistent. Bathroom need some serious do up."