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Prince's Gate Hotel

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Prince's Gate Hotel offers a peaceful retreat in the business district with three outdoor pools, an indoor pool, and four hot springs. Enjoy al fresco dining at two restaurants, free in-room WiFi, and a coffee shop. The helpful staff enhances stays near Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is ￥18,694
￥21,498 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | 1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2
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About the neighborhood

Map
3010, Bay of Plenty, Rotorua, 1057 Arawa Street

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Capizzi Pizzeria - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪The Vnam Kitchen - ‬4 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk

About this property

Prince's Gate Hotel

Luxury family-friendly hotel near Skyline Rotorua
A poolside bar, an outdoor public bath (no minerals), and a terrace are just a few of the amenities provided at Prince's Gate Hotel. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and an area shuttle
  • Babysitting (surcharge), concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 50 individually furnished rooms boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Heating and fans
  • Designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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￥18,587 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Prince's Gate Hotel?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on Dec 8, 2025 start from ￥18,694, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Check-out is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, just steps from Government Gardens and Sir Howard Morrison Performing Arts Centre. Tamaki Maori Village and Rotorua Museum are also within 5 minutes.

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Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Room was huge and comfy! Everyone was helpful and super friendly! We loved our stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ellina

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Donovan Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and amenities in a great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restoration of old hotel.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was spacious clean and net our requirements booking in staff were helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park and visitors center with easy access to everything.
Stayed 2 nights in Aug 2025

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience. Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character building helps immerses you into the past rich tourist heritage of the area while providing an excellent level of comfort. Lots of nearby food options and attractions.
Stayed 2 nights in Aug 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint surroundings Close to restaurants amenities and shops. Room a bit dark
Stayed 2 nights in Oct 2025

8/10 Good

Ki Yam

Liked: Cleanliness, staff & service, room comfort
A nice stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Adored the old character of the building and furniture. Was really nice sitting in the relaxing lobby by the fire while having a couple of drinks before dinner. Staff were lovely and friendly.
Stayed 1 night in Aug 2025

8/10 Good

samara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and convenient, the staff are very friendly and accommodating, however the only issue we had is the pool and spa are being maintained so couldn't be used but they do provide access to Polynesian Spa family pools, and parking is also under maintenance, would be good to be informed of these beforehand to be able to make an informed decision.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a gorgeous property, and the renovated rooms are beautifully done. Lovely staff The only quibble would be the dacron pillows. The luxury of the place calls for higher quality pillows. Other than that. Superb stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at this older but very charming hotel. We loved having a glass of wine in the evening by the fireplace. Great location for sights and shopping. Very walkable. We loved the proximity to Polynesian spa.
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Pool not available, dinner was great
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Room was perfectly fine, unfortunately the facilities were closed for refurbishment, there was an alternative option given however it was not very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can free to join spa family pool with Polynesian Spa if you are the guest of this hotel, very nice experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but it was wonderful. The staff was very pleasant. We loved having a glass of wine by the fireplace in the evening. Great location! We would definitely return.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indulge in a piece of history in this lovely old building
Stayed 1 night in Jul 2025