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Wai Ora Lakeside Spa Resort

2.5 star property
Beach hotel with a full-service spa and a conference center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Wai Ora Lakeside Spa Resort

Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Superior Suite | Premium bedding, in-room safe, desk, soundproofing
Daily English breakfast for a fee
Lobby
Panoramic Studio Suite, 1 King Bed, Lake View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Overview of Wai Ora Lakeside Spa Resort

Reviews
8.4

Very good

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Rotorua.

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
The price is ￥13,489
Price available on 2024/4/22

Explore the area

Map
3042, Rotorua, 77 Robinson Avenue, Holden's Bay
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • Popular LocationPolynesian Spa10 min drive
  • Popular LocationSkyline Rotorua14 min drive
  • AirportHamilton (HLZ-Hamilton Intl.)90 min drive
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Room options

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV, Netflix

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Pool
Hot Tub
Parking included
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8.8 out of 10, Excellent, (1002)
The price is ￥13,885
per night
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About the neighborhood

Rotorua

Wai Ora Lakeside Spa Resort is located in Holdens Bay, a neighborhood in Rotorua. Rotorua Central Mall and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Mount Ngongotaha. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Visit our Rotorua travel guideOpens in a new window

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive
  • Rotorua Central Mall - 9 min drive
  • Polynesian Spa - 10 min drive
  • Eat Street - 10 min drive
  • Skyline Rotorua - 14 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • Bp - 5 min drive
  • Saigon '60S Vietnamese Cuisine - 9 min drive
  • McDonald's - 11 min walk
  • Lady Jane's Ice Cream Parlour - 10 min drive
  • Brew | Craft Beer Pub - 10 min drive

About this property

Wai Ora Lakeside Spa Resort

Hotel located in Holdens Bay
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in a body scrub, a body wrap, and a facial at wai ora day spa, the onsite spa. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • English breakfast (surcharge), a free area shuttle, and an area shuttle
  • A front-desk safe, a porter/bellhop, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Wai Ora Lakeside Spa Resort have comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 40-inch LCD TVs with Netflix, streaming services, and premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Area shuttle
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM–10:00 AM for a fee: NZD 20–26 for adults and NZD 10–20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.75 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately NZD 20–26 for adults, and NZD 10–20 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM–9:00 PM.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on Apr 22, 2024 start from ￥13,489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wai Ora Lakeside Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wai Ora Lakeside Spa Resort?

Self parking is free at this property.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).

What time is check-out at Wai Ora Lakeside Spa Resort?

Check-out is at 11 AM. Late check-out is available for NZD 50.00 (subject to availability).

Where is Wai Ora Lakeside Spa Resort located?

Located in Holdens Bay, this beach hotel is 0.3 mi (0.4 km) from Te Amorangi Museum and 2.1 mi (3.4 km) from Haiku Pathway. Whakarewarewa Hot Springs and Redwoods Whakarewarewa Forest are also within 6 mi (10 km).

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 222 out of 491 reviews" "
Rating 8 - Good. 172 out of 491 reviews" "
Rating 6 - Okay. 57 out of 491 reviews" "
Rating 4 - Poor. 24 out of 491 reviews" "
Rating 2 - Terrible. 16 out of 491 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Turake

Business traveler
Liked: Cleanliness, staff & service
Clean and tidy - great view of lake. Stayed for the night and very quiet - lights/fan in the bathroom not working.
Stayed 1 night in Apr 2024

2/10 Terrible

Sanjeev

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property manager was rude and constantly fighting with her employees. She talked loudly in her native language and was using foul language in front of guests. We had requested early check in, but were asked to wait beyond the regular check in time. I am asking for a full refund of our stay.
Stayed 1 night in Mar 2024

8/10 Good

Laura, Maple Valley

Liked: Amenities
While not in Rotorua itself, this resort is minutes from city center and away from the sulphur smell. Lovely setting and attentive staff. Free laundry is a major plus! Easy parking and access to all rooms. The rooms are a bit dated but very clean and comfortable. Excellent T food!
Stayed 4 nights in Mar 2024

4/10 Poor

Taryn

Traveled with partner
Disliked: Amenities, property conditions & facilities
Basically had 1 staff member running the whole place. Sauna didn’t work, steam room had to be turned on before use by the one guy doing all the other jobs then had to wait 20 mins for it. You can find better in the area for similar price.
Stayed 1 night in Mar 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful lakeside property felt like a nice getaway.
Stayed 2 nights in Feb 2024

6/10 Okay

Kirsten

Stayed 3 nights in Feb 2024

4/10 Poor

Luke

Stayed 1 night in Feb 2024

2/10 Terrible

Vicky

Disliked: Staff & service, property conditions & facilities
Couldn’t sit out at night or in the morning for breakfast cause of little flies, but the worst was the attitude of the staff was atrocious, I would’ve gone elsewhere if I could’ve canceled. The young girl working there Saturday morning was very rude and inhospitable. Definitely wouldn’t go back .
Stayed 1 night in Feb 2024

10/10 Excellent

Cuba

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

David

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Looked like the pictures but a lot more run down, looks like it hasn't had an update in 20 years and half the activities like pool/spa/sauna weren't running. Needs better communication at front desk
Stayed 2 nights in Jan 2024