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"Great customer service"

"Very spacious family room and great breakfast and location! Perfect for our Christmas stay"

"The hotel was beautiful- good size room, great service, comfortable beds and the added bonus of shuttle bus was also great!"

"The room was big and the shower and bathroom were separated. Amenities were very thoughtful, like face mask and bath bubble. The location was 10 minutes away from Nishiki Market. I would go back and stay more. "

"Great staff, clean rooms, great lication"

"We had a wonderful stay! The space was clean, comfortable, and perfectly located for exploring the area. Yoshi was incredibly hospitable and made sure we had everything we needed throughout our visit. Communication was easy, and check-in/check-out were seamless. Highly recommend staying here — five stars!"

"The hotel location is perfect and the staff are friendly. The amenities are sufficient. The washing machine and dryer facilities are very convenient. "

"Superb"

"Public bath and the towel "