Find hotels in Heidelberg, Kitchener

"I stayed for 4 nights at the Cambridge Hotel and Suite, on the third day I noticed 4 bug bites, at first I thought they were from the noseeums that were seen at the bar the day before. Unfortunately the bites multiplied quickly and by the time I returned home on the 5th night I had over 30 bites. I used the Maple app, to try to confirms what the bites were and was told that the bites were from Bed Bugs. The Hotel was overall a nice hotel, it looked clean and the staff, very friendly, they have an excellent breakfast and the bar is a convenient location to grab a beer and a meal. The bartender is excellent and has a great sense of humor."

"Staff were great and check in was smooth. We didn't use the amenities so can't comment. The restaurant was conveniently located in the hotel too. Only comment was the bed sheet quality and they were very starchy, bed was super comfortable though."

"It was very meh. Good location because of everything around it but the sheets were dirty, the hotel is dirty, and some staff are very rude. It’s cheap and dirty. "

"Good location and experience"

"Was good"

"Everything was top notch and the restaurants downstairs are amazing. I would say that $35 per night for parking is a lot for Cambridge, but there are no other options."

"The only thing that saved this review from being a two star was the fact I chose a room with a jetted tub. At first when we checked in, our room was poorly or not cleaned, so then we had to tell the front desk about it. Luckily they were quick to help but we could've waited if they were not done, we shouldn't have to ask. Anyways they still haven't updated the website on here but apparently they had their pool shut down a few years ago, we did get an email that the pool wasn't available at the time of our stay but it's weird that their page wasn't updated that there's just no pool to swim in anymore? The free breakfast wasn't any better than what what you could make at home, the best tasting thing they had was the store bought muffins. When I went down to the basement and into the fitness room out of curiosity, first thing I tried was the treadmill and it didn't work because there was no emergency stop button. It feels like they kinda gave up in maintaining the hotel, I'm not sure if the management is poor as well. The only pros I can give the place is that if you take transit it's in a really accessible and convenient area, I liked the jetted tub, housekeeping was alright after I said something after we checked in. But I wouldn't come here if I was expecting really good service, because they let it go awhile back probably. Overall: It was ok, but not great enough either to come back. Always consider looking at reviews and doing research before booking your hotel!"

"Clean room. Bed very comfortable. Fridge microwave and coffee maker in room. Good breakfast in the morning all included. Will stay there again. "

"Our room was clean and loved how much room our family had in our room. It was so nice to have breakfast provided. All the staff were friendly and helpful."