ハイデルバーグ ホテル

「Incredible front desk staff and room cleanliness 」

「Great stay, highly recommend!」

「対応は良かったです」

「Clean room, breakfast was good!」

「グエルフ駅から徒歩で来ることができ便利でした。 チェックインより早めに着いたので、荷物を預かって欲しいと伝えると快く預かってくれました。 チェックインの時も詳しく丁寧に対応してくれました。 部屋は広くて綺麗でした。 シャワーの水圧が弱いのが残念でしてが、その他はとてもよかったです。 」

「Room was very clean, breakfast area was spacious with lots of choices 」

「Desk assistant was very helpful. 」

「The hot tub was closed so that was a little sad and the pet fee is really high but other than that clean rooms and friendly staff. 」

「Was a great place! 」

「The worst hotel I have ever stayed. Front desk service is worse than what can be imagined. Sometimes ask for the same thing 3 times regardless by phone or face to face and still being ignored after told they would do it soon, e.g.lack of body wash, no bath mat, etc.」

「The complimentary breakfast was great and the rooms were very clean! 」

「Thank u 」

「This quaint little hotel was adorable! If you’re looking for something that gives a historic/museum vibe then this is the place for you! We stayed for two nights in the Tippen room. I wish that it was made known to us prior to the reservation that the room was actually in another building that required many stairs and walking outside to get to it. It was fine for us but could be an issue accessibility wise. Rooms were clean, plenty of towels, shower things and included a bottle of water in the...

「チェックインにとても時間がかかりました。 朝ご飯は、少なくなるとすぐに補給され良かったです。」