Find hotels in Millbank from ￥12,217

"I was in room 4, Queen main floor. It had two windows that opened to a inner wall which was perfect for me. I could have the windows open, fresh air and no worries of people. The room was bright and very comfortable for my week stay. The staff checked in everyday but other than that I saw no one. Perfect for the antisocial/ want to be left alone type traveler. The hotel itself is a 5 minute walk to anything worth going to. Things to be expected for this older building with character is: you can hear people above you, so if that's a problem take something on the top floor. The water take 3 minutes to heat up so turn in the tap as you're getting ready for your shower. There is no staff on site so make sure you make any requests during their daily routine in the morning(they are fast at getting it done for you). Will definitely stay again. "

"This place is awesome, loved that it’s so close to everything. One of my favorite places to stay"

"We couldn’t figure out tv! Great location/friendly staff"

"I’ve stayed at this property several times. I was disappointed at the cleanliness when I checked in. There were crumbs on the coffee table. One of the bath towels was obviously used and put back as it has a strong odour. Later in the week I went to use another towel and facecloth and both were stained with black marks that looked like someone used them to wipe the floors. The towels were definitely older and should be replaced. Also the TV kept disconnecting from the internet daily making it very frustrating to watch. The staff tried their best to correct this and also had the suite cleaned again. If you value having a TV don’t stay in unit 1606 as the staff couldn’t fix the internet problem. I definitely will stay again but request a different room to have a working TV. "

"My stay was very good overall."

"There should have been better night staff to control the young kids from the screaming, banging on doors, constantly up and the down hall. Until 5am. "

"Dirty sheets. Not enough towels "

"Excellent, clean and the decor as well put together. "

"I specifically paid extra for the room that said "jetted tub" in the listing. Upon arrival, there was no jetted tub in the room, just a shower. I called the front desk to complain and they said they recently renovated the rooms and removed the tub and said I could use the public hot tub. The only compensation offered was a free breakfast but it was only for one specific meal from their menu with eggs and my girlfriend cannot eat eggs. Thankfully the exceptionally kind staff at the restaurant accommodated us. I checked the reviews and I am not the first person to complain about there being no tub in the room. It's unacceptable that the listing has not been changed yet. It is false advertising. The room was nice but I would have selected a cheaper room if I knew there was no tub and I should have been offered more than just free breakfast in compensation. "