We were disturbed even though the do not disturb sign was on the door. The clerk asked us when we were checking out even though we were staying another night. You can't get anything to eat or drink when you arrive late.
Vanessa
2024 年 4 月に 1 泊滞在
4/10 (不満)
Vanessa
カップルで旅行
2024 年 5 月 3 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
When we checked in it was very noisy with a cleaning crew vacuuming and doing the floors. I had added an extra night a few weeks ago but the reservations weren't linked. It took some time for the clerk to figure it out then said he would make sure we had the same room for our stay. We were hungry and tired but they had nothing to offer. It is a hotel....you should be able to get something to eat or a glass of wine when you arrive but not possible at the delta. We had the Do Not Disturb sign on the door as we just came from Australia. At 12:30 a clerk knocked on the door and asked us to vacate the room. She had no record of us staying another night. I left my charger in the room accidentally and it took 3 days for them to locate it only after numerous phone calls and coming to the property twice.