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「My experience at this hotel was extremely disappointing. Our reservation was canceled, which was frustrating enough, but the way the situation was handled by the front desk associate made it significantly worse. When we arrived around 1:00am there were already families waiting in the lobby. We waited approximately 20 minutes before the front desk associate came out. During that time, he repeatedly yelled from the back office that he was "on the phone" and "busy," and at one point told everyone,...

「Great」

「Great experience」

「Unfortunately they charged $10 a day for parking for a suburban parking lot that was not full. I could understand in a city garage or a very populated area, but that was not the case at this hotel. Additionally, my bathroom was not well cleaned. The swimming pool is used for physical therapy by an outside company, so the pool was crowded and not relaxing.」

「The room was not properly cleaned, the outlets in the room did not work. When I went to get ice the ice bucket still had the bag in it from the previous guest which was not very sanitary.」

「可も不可もなく、普通といった印象 良いところは、従業員の方々がとても感じが良かったこと、部屋もきれいでしたが、シャワーや水まわりはやや古くさい印象、リノベーション済なのでしょうが、元の建物の古さが垣間みれます また朝食のレストランで、他の席が空いているのに、隙間風の入る一番奥の席に連れていかれ、一瞬、人種差別？と思わされましたが、窓際が良いと言い、ずらしてもらいました。真意はわかりませんが、少し嫌な気分がしました もう次は行かないかな？」