「The room was clean, but unfortunately, the staff’s behavior was extremely rude and unprofessional.
Approximately one hour before the scheduled 11:00 a.m. checkout, I called the front office to request a late checkout. I was specifically told that extending my checkout until 12:00 p.m. would not be a problem.
However, at approximately 11:20 a.m., a male staff member began aggressively banging on my door, insisting that it was time for me to leave. I explained that I had already received...
「The room was clean, but unfortunately, the staff’s behavior was extremely rude and unprofessional.
Approximately one hour before the scheduled 11:00 a.m. checkout, I called the front office to request a late checkout. I was specifically told that extending my checkout until 12:00 p.m. would not be a problem.
However, at approximately 11:20 a.m., a male staff member began aggressively banging on my door, insisting that it was time for me to leave. I explained that I had already received...
Andrew