「Had trouble getting into the building. Vital card key information was not shared properly between Expedia, VRBO and us. Had to call for VRBO support at midnight to get into our rooms which took about an hour. Host was very understanding and accommodating once she found out that we had encountered so many problems entering. Make sure you download the correct app and that you have access to wifi or other network before arriving.」
「Had trouble getting into the building. Vital card key information was not shared properly between Expedia, VRBO and us. Had to call for VRBO support at midnight to get into our rooms which took about an hour. Host was very understanding and accommodating once she found out that we had encountered so many problems entering. Make sure you download the correct app and that you have access to wifi or other network before arriving.」
Charlene