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I really liked the shuttle service. Having been in the busiest parts of Tokyo, I looked forward to the quiet and natural surroundings of this property. If I want a mall, supermarket or train station, the free shuttle provides the transportation. A fabulous hotel if you're planning days at Disney Sea and /or Disneyland. Very convenient.

It is a beautiful hotel right next to the rail and bus system which was a huge plus for us! A mall and plenty of restaurants all within a short walking distance…free shuttle to and from Disney made traveling hassle free

The hotel was great all around. The transportation to Disney Parks was the deal breaker. So convenient! The shower/body products provided were wonderful. Perfect stay.

Clean , good service and great location

They were very helpful and friendly. We felt spoiled with everything they provided. All the staff were very attentive. We would recommend it to anyone!

If you’re getting in late prefect hotel Has everything you need

Very nice and spacious room. Loved the view of the train tracks at night. The location is a little far out from the main city areas, but was close to the airport for us to fly home.

We slept 2 nights at this hotel to go to Disneyland and Disney sea. There is a free shuttle from Maihama bay station which is very convenient. It is very easy to access both parks and having a noon check out is amazing. Beds are comfortable, room is spacious. There is a small convenient store in the lobby to purchase snacks and a bakery for croissant and other breakfast breads items. We did not purchase the buffet breakfast, not being use to japan style breakfast but it did look good. The...

Excellent bus shuttle service provided by the hotel.

Everything you need in a great location. We visited several other areas and liked Asakusa the best.

Very nice staff and accessible to quick trains and convenient stores

I actually booked this hotel because of it being close to the SkyTree and across the street from the Subway/Train line. My daughters and I stayed at this property for 3 nights. The hotel is very clean and the room was pretty. I wish I was able to book a bigger room, but I assume those fill up fast. It was myself and my 17 and 8 year old. We were spending 15 days in Japan so we had a lot of luggage, too much. The hotel staff was so kind and accommodating. I got the breakfast package and we had...

The management understands the capsule-hotel experience and has designed the experience accordingly. All the features in the individual and shared/common spaces work as advertised, and when one of them (the coffee machine) broke, I could see they immediately had someone working to fix it.

Friendly staff.

Right next to the train station and Shinkansen if you need to catch that.

The breakfast was excellent with so many options to choose from.

It was an incredible stay that was only a 6 min walk to Tokyo station and an even closer walk for the Ginza line. There is a 24 hour 7/11 on the first floor that is very convenient to get a meal and even burn the change you have collected throughout the day. 10/10 will stay again

We stayed here for 5 nights while exploring Tokyo. Things we loved: the staff were great. The onsen was a huge bonus for us (helping us to understand how to properly use one before going to other places). We also liked the laundry facilities and complementary drinks. Our room was 2 x bunk beds, so a little tight for 4 but everyone was happy. The negatives - just breakfast. This was provided in the cafe below but was very 'japanese/ western'. We had better breakfast experiences elsewhere. That...

Very nice hotel and staff