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The hotel was great all around. The transportation to Disney Parks was the deal breaker. So convenient! The shower/body products provided were wonderful. Perfect stay.

I really liked the shuttle service. Having been in the busiest parts of Tokyo, I looked forward to the quiet and natural surroundings of this property. If I want a mall, supermarket or train station, the free shuttle provides the transportation. A fabulous hotel if you're planning days at Disney Sea and /or Disneyland. Very convenient.

Definitely coming back here the next time I visit and probably staying here the entire time. Sure you’re a bit further away from other tokyo cities but this place was so roomy and the stay was so amazing. Made the trip for us!

It is a beautiful hotel right next to the rail and bus system which was a huge plus for us! A mall and plenty of restaurants all within a short walking distance…free shuttle to and from Disney made traveling hassle free

We slept 2 nights at this hotel to go to Disneyland and Disney sea. There is a free shuttle from Maihama bay station which is very convenient. It is very easy to access both parks and having a noon check out is amazing. Beds are comfortable, room is spacious. There is a small convenient store in the lobby to purchase snacks and a bakery for croissant and other breakfast breads items. We did not purchase the buffet breakfast, not being use to japan style breakfast but it did look good. The...

They were very helpful and friendly. We felt spoiled with everything they provided. All the staff were very attentive. We would recommend it to anyone!

Clean , good service and great location

If you’re getting in late prefect hotel Has everything you need

Excellent location for both Disney parks, free shuttle to the Disney tram, eating options and convenient store in the same building!

Everything you need in a great location. We visited several other areas and liked Asakusa the best.

Very nice staff and accessible to quick trains and convenient stores

I actually booked this hotel because of it being close to the SkyTree and across the street from the Subway/Train line. My daughters and I stayed at this property for 3 nights. The hotel is very clean and the room was pretty. I wish I was able to book a bigger room, but I assume those fill up fast. It was myself and my 17 and 8 year old. We were spending 15 days in Japan so we had a lot of luggage, too much. The hotel staff was so kind and accommodating. I got the breakfast package and we had...

Friendly staff.

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

Great location in Asakusa! Convenient to multiple train lines, food, shopping and temple grounds. Rooms are bigger than anticipated but minimal storage, no drawers and small closet. Premier lounge was a pleasant surprise and appreciated. 4th floor izakaya style food court was not up to par and disappointing, chose elsewhere to eat. Kobe restaurant is over priced and seldom busy. Uniglo store was a great! Don Quixote is a tourist trap and overpriced! Recommend and would return.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

Excellent location with so much to do within walking distance. Multiple subway line with a 1-2 minute walk. Hotel and staff were wonderful, so pleasant and helpful. Help with Luggage storage and shipping was a great bonus for our group.

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

Right next to the train station and Shinkansen if you need to catch that.

The breakfast was excellent with so many options to choose from.