「The room was spacious, clean, and very comfortable. The location was excellent, just a short walk from the station and only a few minutes on foot to a supermarket. There were also plenty of restaurants nearby, and the tram stop was within walking distance, making transportation very convenient. In short, it was a fantastic hotel.
However, the internet connection was somewhat unstable at times. That said, simply toggling the Wi-Fi on and off on my laptop usually restored the connection, so it...
「Absolutely outstanding hotel. Everything was perfect, the customer service and location, room view and facilities. Since it was a birthday trip, I had mentioned in advance that I hoped for an early check in, and on the day, they welcomed us with a lovely voucher and allowed us to check in right when we arrived. It made such a difference to be able to relax in the room straight away. I’ll definitely be staying here again. 」
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
