"The location is very convenient for both shopping and sightseeing, as it’s close to the tram stop and Southern Cross Station. The staff were friendly and welcoming, and apart from the bathroom being a bit small, I was very satisfied with my stay."

"まずスタッフの対応が100点。また、立地もよく部屋も清潔なので、とても満足しました♪ メルボルンに行く際は本当にオススメの宿泊施設です。"

"　トラムの無料ゾーンの端にありますが、トラムもバスも地下鉄駅もすぐ近く。目の前は公園で静か。ビクトリアマーケットも歩いてすぐで、朝、市場で果物を買ったりカフェですごくおいしいコーヒーを楽しみました。 　部屋は広くて、デスクがあるので、仕事するのには良い環境でした。"

"リバービューの部屋から日の出と気球が観れました。とても快適に過ごせました。"

"It's very convenient to get to the central area by tram or on foot."

"歯ブラシ、シャワーキャップなどアメニティが充実していました。地下鉄の駅至近。夫が、夜迷って帰れなくなった時、フロントスタッフが翻訳アプリで親切に私にサポートしてくれて助かりました。キッチンなどの消耗品はリクエストしたいと補充されないのが残念でしたが、全体的に良かったと思います。"

"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "

"立地も良く（トラムや大きな駅に近い）、ホテルのスタッフの方もとても親切でした。 ベッドサイズはWで、とても寝心地が良かったです。 使いませんでしたが、コーヒーメーカーもありました。 コストパフォーマンスの良いホテルでした。"

"The room was spacious, clean, and very comfortable. The location was excellent, just a short walk from the station and only a few minutes on foot to a supermarket. There were also plenty of restaurants nearby, and the tram stop was within walking distance, making transportation very convenient. In short, it was a fantastic hotel. However, the internet connection was somewhat unstable at times. That said, simply toggling the Wi-Fi on and off on my laptop usually restored the connection, so it wouldn’t be a major issue unless you need a stable connection for online meetings. Also, the refrigerator was a bit too cold, and the sparkling water I stored inside ended up freezing. It might have been possible to adjust the temperature, but it wasn’t immediately obvious. I could have asked the front desk, but it wasn’t a significant inconvenience."