エッジウォーター ヒル ホテル

「Friendly and accommodating staff. Large room, very clean. All amenities needed in room for comfortable convalescent from nearby medical centers. Great restaurant in hotel for breakfast lunch and dinner. Delivery to room available. Bathroom well stocked with white clean towels super comfortable bed 」

「Very nice」

「It's located near Airport and rental car center. Walmart just in front of the hotel is very conivinient for shopping. Room is clean and quiet.」

「場所はやや郊外ですがダウンタウンまで車で15~20分と問題ございません。部屋は清潔で広く、値段もリーズナブルだと思います。またクリーブランドに来ることがあれば宿泊したいホテルです。朝食はCOVID-19の影響もあり、市販のオムレツのようなものやジュースがおいてありました。」

「everything was great. i have 0 complaints」

「最悪でした。 夜九時にチェックインしたのに、レートチェックイン費用１０ドルが取られた。しかも宿泊費用が二重請求されていた。フロントスタッフが返金したと言っていたけど、宿泊した2週間を経っても返金が確認できていません。本当に返金されているかは不安です。」

「The stay was awesome. I want to mention that There is a gentlemen by the name of Gagan. He was the receptionist and very rude when I was trying to get help with an issue online. I specified that my agent from Expedia was trying to call. The agent called 3 times and no answer. So I went to the front desk to bring this to his attention and he laughed in my face and said “do you see anyone on the phone, do you see the phone ringing??” After that I spoke with the very nice manager. Her name is...

「Great amenities for kids! We look for places with pools purposely, but this place had a whole kids play area and arcade, which was really nice.」

「特に問題ないが、水周りの水圧が弱いのが気になった。」

「Yes」

「it was a great room. A good place for a good night.」

「Offered me a chocolate chip cookie at check in. Coffee available too. Free breakfast in the morning also. Pool is clean.」

「Not a long stay. flying out the next day. Convenient to airport. Very clean and comfortable. By far, surpassing a few other places we stayed this trip. Nice kitchenette, if needed. Easy check in. Secure. pleasant staff. Very reasonable. Highly recommend.」

「Todo me gusto」