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"Great location Clean "

"Great staff"

"We didn't use the gym"

"During my stay I encountered several cleanliness issues including an un-vacuumed carpet, an uncleaned bathroom, a bug found on my toothbrush, and broken glass in the bathroom. The team were responsive when contacted and did arrange a partial clean the following day which improved the carpet and smell. The broken glass was also eventually removed after being raised a second time. However, at no point was any form of compensation offered or even a genuine acknowledgement of how uncomfortable the experience had been — which for the price point and standard expected, I think would have gone a long way. I'm sure this isn't reflective of every stay, but I left feeling like my concerns were managed rather than genuinely cared about, and wouldn't feel confident returning."

"Bed was uncomfortable and felt itchy. I paid for a suite and got a small bedroom"

"Great location to see the city from the airport. The lobby construction upgrade will make it a better start to the visit"

"Nice location. Quite comfortable with lovely staff. Just quite dated… overall - very reasonable for Sydney!"

"Everything s ok.."

"Excellent location and service. Breakfast is delicious. Room is comfortable and clean. "