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「The host was excellent, but the service at the hotel was horrible. We were at the reception counter for one hour to check in.. We gave the reception our confirmed paper reservation. They call Expedia and talk to them and Expedia verify our reservation. The manager had to call Expedia again after the receptionist had already called Expedia one time. .Someone in the hotel office type in the wrong dates. I paid for 49 days and the employee enter 9 days in their system. No apology or nothing given...

「We arrived at the room to be greated by a terrible smell that appeared to be emanating from a very badly stained carpet. After 3 hours of trying to get this resolved with the third party company that managed the room, the best I was offered was that we would have to put up with it for the night and they would get someone to come at 11am the following morning. Only AFTER I said this was not acceptable and over an hour of silence from the person I was dealing with we where offered a replacement...

「Great property away from the hustle and bustle of the strip but just a short walk or cab ride to the action. There is a walkway that connects MGM to your properties. Place was spotless all amenities were described there was even a small two-burner stove in case you wanted to make eggs.」