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「Staff helped with confusion on reservation」

「子供の学校入寮のため利用しました。 浴槽がある部屋が条件に予約の際、また後日にも再確認したのですが、シャワーのみ部屋に案内されたのが残念でした。。がリクエストを約束して頂いた内容のコピーを再度みせて交渉したら変更できホッとしました。こういうことは海外ではあるあるなのでしょうが 少しストレス溜まります。その他は問題なく また利用したいと感じました！ 」

「Breakfast could be better」

「I stayed with wife, 3years and 7month children. no major issue for staying through the night. Nice and beautiful entrance and lobby. the room was also amazingly clean and organized well with great sense of furniture. I would love to stay again. but, I came in Winter, there were very limited choices to enjoy dinner. 」

「No continental breakfast」

「I had a very convenient and comfortable stay. The hotel is pet-friendly, which was a huge plus, and having easy access to the parking garage made everything so much easier. The location and overall convenience were great. I would definitely stay here again!」

「Excellent location, but not worth the price. The mattresses are hard & cheap, covered by a paper-thin sheet, no mattress pad, and thin bedding. One pedestal sink in the bathroom with a thin shelf above, so no place to put toiletries. The only outlet for a hair dryer/curling iron is next to the bathroom door, so the cord dangles over the toilet across the room. There’s a big mirror in the actual room, but no outlets, so you can’t get ready in there while someone else is using the bathroom. Our...