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「We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around.」

「Rooms were dirty and uninviting! Lobby decent, staff friendly but…In the room the floors were sticky, walls were dirty, no tv remote, no trash can, uncomfortable bed and pillows, blinds were broken causing street lights to shine in the room. Elevator had a strong chemical smell which made it intolerable to use. Not enough towels provided for the number of guests and the only way to receive more towels from the front desk was to bring them our used towels. No extras of any kind. Very...

「Wow Great location! Park your car and enjoy walking next door to Great restaurants. Can’t wait to stay here again!」

「Location, staff very friendly and helpful!」

「The room was mercifully nice, clean, and functioning, but hooo boy this hotel... First of all apparently the communication between Expedia and the hotel is terrible, because while I adjusted the date of my stay on Expedia, it did NOT translate to the hotel system. The front desk man repeatedly told me how the error was NOT HIS FAULT and IT HAPPENS ALL THE TIME and it's all on Expedia. I was told to call Expedia and had a 30 MINUTE wait until it was resolved eventually between being passed...

「Parking was easy. Air conditioner/heat worked ok. Smell in room made need to open windows」

「Good price.」

「Unhappy and disappointed never again will I stay here paid upfront for one night room checked in hotel and they charge my credit card for two nights very unhappy 」

「I had a great stay. The room was very clean and the staff was very nice.」

「BDL空港から近く、安く、ただ休眠をとりたいというだけならいいですが。タバコ臭く、セキュリティも不安でした。」