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"Decent hotel, spacious room with nice garden view. "

"This is a very nice and relaxing property for a great vacation."

"Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast."

"Grounds and the buildings in general are very beautiful. The furniture is off-putting. Might be trying to create a “Meiji-era” feeling but it’s comes off strange. The use of all the dark colors is not cheery. A more modern touch would improve the experience. Staff were great. Expedia should improve communication about this property though, as we did not make any dinner reservations in advance, it was a bit of an issue. Lucky for us, it wasn’t so busy. We liked both onsen spas and had the most wonderful facial/massage experience."

"The lodge was absolutely wonderful. We honestly had not slept as well as we did at the lodge anywhere else in Japan. Not sure if it was the mountain air, the onsen, or the large rooms that allowed us to settle in and spread out. The hospitality was incredible; the hosts went above and beyond to make us feel welcome and at home, including by providing a bountiful breakfast each morning. My husband and I wish we could have stayed there our entire trip!"

"Nice location."

"The hotel room is very spacious and sparkling clean! We love the view from the onsen and balcony which is exceptionally beautiful. The food and wine served at the French restaurant is of Michelin standard. All staff members are very friendly and polite! We felt pampered during our stay!"

"Family friendly.. "

"They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place"