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"Great location. Big rooms and friendly helpful staff. The food is very good in both restaurants. The place gets hoping at nights on the weekend but the rooms at back closer to parking lot are fairly quiet. We left something behind and the staff got it to us in Merida which was a huge relief. They even packed a boxed breakfast for us during at early departure to Chichen Itza for day. "

"Fantastic great service. "

"There is just so many little extras that make your stay so wonderful. From the amazing shampoo and soap, to the amazing staff. The place is so peaceful and romantic. Thank you zentik for helping us make such beautiful memories. "

"Friendly staff, very clean hotel, good location."

"My wife and I have stayed at this Fiesta Americana several times over the years as this hotel is our first choice when staying in Merida. Beyond the beautiful interior design of the building, the hotel staff is what makes our stays so much more pleasurable. Everyone smiles and extends a warm welcome. We stay in a Club level room as we enjoy the evening tapas and morning breakfast, which offer a wide variety of great foods from main dishes to desserts every day. The rooms are very clean and stately and the bed is by far the best bed in any hotel we have stayed. Even softer and more comfortable than ours at home. We have had the pleasure of having Roger help us during our stays, usually in the morning for breakfast service. He always greets us with a big smile and works above and beyond to be sure we, and everyone, has everything they need during breakfast. Roger is a tremendous asset to the Fiesta Americana team! We look forward to our upcoming stay at the end of March."

"Very helpful and friendly very clean "

"Very clean hotel , super helpful and friendly staff. Great breakfast buffet and room service. Overall great place to stay. "

"Nice place"

"Clean room and spacious, the staff was always nice, the breakfast has variety of options, the parking is convenient, its in a very nice zone of the city about 20 minutes from the center of Merida"