トーベイ ホテル

「Oud gebouw, personeel was niet zo vriendelijk. Goede matras, oude kamer, heel warm in de zomer. Fijn dat er een fitness en zwembad is」

「Newly built hotel with modern very clean design. Rooms with sea view have a spectacular view. Great location on bus route around Torbay. Breakfast and dinner of good standard. Staff are very efficient, attentive and pleasant. One thing to note is the £15 per day car parking fee.」

「Breakfast is very tasty.You can choice your favorite dishes. Dinning room is very clean and fashionable. I enjoyed breakfast with beautiful sea view. 」

「Wonderful one night stay. Huge beautiful room, air conditioning was a bonus in this heat. Loved using the spa facilities and outdoor pool. Nothing was too much trouble for the staff. Excellent breakfast.」

「清潔さと駅からの近さでこのホテルを選びました。期待通りでしたので非常に満足しています。フロントも24時間対応で、対応も暖かく親切でした。廊下や上の階の歩く音がやや響くので、神経質な方は気になるかもしれませんが、騒がしいといった事は特にありませんでした。アメニティーや最新の設備という意味では充分とは言えませんが、ロンドンは宿泊量が高いのでその点に照らせば値段相応だと思います。全体として大変満足しています。」

「ドアの鍵が壊れて開かなくなった。改善されなかった。 部屋が清潔でなかった。」

「建物自体は古いですが、清掃も行き届いておりサービスもとても良かったです。見晴らしの良いテラスカフェがあり、リラックスした時間を過ごさせてもらいました。部屋もとても広く快適でした。レストラン等があるエリアから少し遠いことだけが難点で、お子さん連れとかだと少しきついかもしれませんがレストランも併設されているので、まぁなんとかなるレベルかなと。逆にホテルに滞在する目的だと静かで良いかも。」

「Outside of property very run down. Paint peeling and weeds all over car park and outside spaces. Outdoor pool doesn’t look like it’s been in use for years, filthy water probably built up rain water and rotten leaves in it. Inside hotel old fashioned but kept clean, large room but sealant around bath taps black in several place's. Staff friendly, didn’t use indoor pool so can’t comment on it. My room definitely didn’t look like the photos! Garden area in need of attention. Again photos make...

「The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

「The air con was not working and wasn’t advised of this prior, poor service」

「I got to my room and was told there was no breakfast available, i checked into my room and slept soundly」

「good location, helpful staff, car park」

「The breakfast was ok, could be better」

「Awful.. Small boat visitors accommodation! This Awful place is like a hotel for immigrants, though they probably lost their licence due to it infringing their human welfare rights! They have squeezed as many rooms as possible in the space, with corridors like a rat run that you can barely walk through! Rooms are small smelly and hot, the toilets are in barely enough space to fit an average bum on? (no good for Americans) There is not enough water pressure for the shower to work.. And a shelf...

「The whole of the place said disaster to us. The staff were very rude. They also didn’t even give a smile. The cleaning of the room was absolutely terrible. The inside of the cupboards where you put your clothes were all drips of coffee the pigeons you couldn’t open the window as they were just sat outside watching when we asked for help nobody seemed to have a clue what was going on. I am totally disappointed in the whole of the hotel itself. The pigeons were eaten off the table in the bistro....

「スタッフの対応はとても親切で、気持よく滞在できました。部屋の天井がとても高いので広々と感じたこと、ミネラルウォーターのサービスや、備え付けのお茶セットも充実していて嬉しかったです。また宿泊したいと思いました。」

「Not so keen on breakfast」

「I really liked this hotel, it was our second visit but, they completely messed up our dinner. We pre ordered the roast pork but, unfortunately they ran out! We ended up with ham, egg and chips which was laughable, the ham looked like thinly sliced spam, the egg was overcooked and we had a few oven chips! It was so bad we got up and walked out, which i have never done before and I’m 67! I have emailed the hotel but, no reply! We won’t be going back!」

「All in all it is what you would expect from a three star hotel, nothing really awful and nothig really great. Most of the recption staff were friendly and helpful but unfortunately not all of them as one receptionist in particular made feel like a naughty school girl if I ever needed to ask her anything due to her curt and abrupt responses. The same is also true of the restaurant staff. While most of them were helpful and friendly some of the chefs who served the evening meals (which...