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The Palace Hotel & Spa

3.0 star property
Beach hotel with a full-service spa and a fitness center

Choose dates to view prices

The Palace Hotel & Spa, in downtown's center, offers a peaceful garden retreat and wellness treatments. Guests enjoy meals at the restaurant, free WiFi in rooms, and an indoor swimming pool among the hotel's top amenities.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
The current price is ￥14,506
￥17,407 total
includes taxes & fees
Nov 30 - Dec 1

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room (Standard)

Classic Triple Room (Standard) | Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Club Double Room, Sea View

Club Double Room, Sea View | View from room

Club Double Room, Sea View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Club Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View (Club)

Superior Triple Room, Garden View (Club) | View from room

Superior Triple Room, Garden View (Club)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room (Executive)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Heating
Free cribs/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Double Room, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, Garden View

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Heating
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
TQ4 6BJ, England, Paignton, Esplanade Road

What's nearby

  • Paignton Beach - 3 min walk - 0.3 km
  • Dartmouth Steam Railway - 6 min walk - 0.6 km
  • Paignton Zoo - 3 min drive - 2.0 km
  • Splashdown Quaywest - 3 min drive - 2.1 km
  • Princess Theatre - 7 min drive - 4.7 km

Getting around

  • Paignton Station - 9 min walk
  • Exeter (EXT-Exeter Intl.) - 44 min drive

Restaurants

  • ‪Costero Lounge - ‬5 min walk
  • ‪Talk of the Town - ‬7 min walk
  • ‪The Boathouse - ‬7 min walk
  • ‪The Upside Bar - ‬8 min walk
  • ‪Redcliffe Hotel - ‬6 min walk

About this property

The Palace Hotel & Spa

Property highlights
At The Palace Hotel & Spa, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to a massage at the onsite spa. The on-site restaurant offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Meeting rooms, a 24-hour front desk, and an elevator
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 55 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 408 reviews
The price is ￥10,096
￥12,115 total
includes taxes & fees
Nov 25 - Nov 26
Mercure Paignton Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Spa fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

Frequently asked questions

Does The Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Palace Hotel & Spa?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at The Palace Hotel & Spa on Nov 30, 2025 start from ￥14,506, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace Hotel & Spa?

Self parking is free at this property.

What time is check-in at The Palace Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at The Palace Hotel & Spa?

Check-out is at 10 AM.

Where is The Palace Hotel & Spa located?

Situated in Paignton, this beach hotel is within a 5-minute walk of Paignton Beach and Paignton Pier. Geoplay Park and Pirates Bay Adventure Golf are also within 10 minutes. Paignton Station is 9 minutes by foot.

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Reviews

The Palace Hotel & Spa Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 115 out of 221 reviews
Rating 8 - Good. 66 out of 221 reviews
Rating 6 - Okay. 32 out of 221 reviews
Rating 4 - Poor. 4 out of 221 reviews
Rating 2 - Terrible. 4 out of 221 reviews

Reviews

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant hotel with great staff. Really enjoyed our stay
Stayed 1 night in May 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in Easy accessible to the beach and station All in all a lovely stay
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Our stay was amazing
Stayed 3 nights in Jul 2022

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Lovely hotel, everything excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
Stayed 3 nights in Mar 2024

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well sited on Paignton sea front

Fabulous view of the sea and very helpful staff. Good breakfast.
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position of hotel
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Historical Building, Great Service & Staff. Touch of faded grandeur, very enjoyable
Stayed 4 nights in May 2024

10/10 Excellent

John Alan

Liked: Cleanliness, property conditions & facilities
Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Stayed 6 nights in May 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faded grandure

A lovely hotel a tad old fashioned but all the facilities were there. Breakfast was excellent. Staff were very friendly and professional.
Stayed 1 night in Apr 2024

10/10 Excellent

rafal

Liked: Cleanliness, staff & service, property conditions & facilities
All good,recomend
Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable room plenty of space bu trouble with heating
Stayed 1 night in Dec 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities
It was very nice, staff very friendly. Although one evening we had a snack and had to keep asking for things such as cutlery and salt etc which should really have been brought over before.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palace at Paignton

The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, room comfort
Spar close to early and hotel needs abit of a make over .Breakfast could have more continental layed out .
Stayed 1 night in Jun 2022

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back again any time - great find.

Clean, quiet and lots of free on-site parking. Wi-fi is not great but the restaurant is fabulous. Well cooked, piping hot food and with plenty of choice. The staff are friendly and helpful, especially the restaurant manager (or head waiter, I'm not sure). My only moan is that it is not obvious how you get to reception! For 1st time visitors - looking at the front of the building it is down the right hand side. Great location overlooking the beach and close to the pier.
Stayed 2 nights in Oct 2022

6/10 Okay

Leah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Lovely hotel but rooms need some love

A lovely little stay in Devon for a one night business trip. Location is excellent and service and staff were wonderful. The hotel is quite old-fashioned but does the trick and there seems to be a lot happening in terms of entertainment. Overall, it was great value for money. My only complaint is in room 9; it needs a little bit of TLC. There were dust webs on the ceiling, the shower was far too hot and I couldn’t turn it down, and the blinds in the bathroom were broken, I ended up having to put a towel up to the window for some additional privacy. I would definitely stay again but those finer details just need ironing out.
Stayed 1 night in Mar 2024

10/10 Excellent

Teddy

Liked: Staff & service, amenities, property conditions & facilities
Absolutely outstanding Hotel 🏨 and surroundings I can only imagine if I took a tour how more wow it would be, staff exceptional friendly and accommodating! Cleanliness of room, dust on top of cupboards a bit lazy! Some tiles in bathroom cracked needs addressing asap , room 45 asap!! Outside the hotel as you enter the pillars and archways need a jet wash full of bird poo very unattractive to say the least. The worst comes last £40 charge for my pets without no prior warning ⚠️ or knowledge! Some issues that need addressing! To make anyone’s experience a complete package 📦! I am so happy we stayed with you & we are very happy to come again as we felt so welcomed and loved 🥰 The grounds are kept to an amazing standard hats off to the up keepers!!! The singer a lady sang a song gave me goose bumps all the way through OMG Cake was lovely and thank you for the gift 🎁 Thank you for topping my beer up and making an extra effort the following evening & reading my mind likewise 😉 Stunning experience Impressive Would recommend to anyone especially if you change the sausages at breakfast time😂 :))) Thank you so much for everything Teddy&Dogs
Stayed 2 nights in Aug 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Stayed 4 nights in Sep 2025

6/10 Okay

Karon

Liked: Property conditions & facilities

Average

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Super welcoming and a hearty breakfast

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Not the best.

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Stayed 3 nights in Jun 2025