In its price bracket there’s little to fault, but parking is limited and tight even off season.i paid for parking (£15/night) on checkin but wasn’t guaranteed parking. On checkout zi was chased for parking despite having paid. I have no other negative comments to make.
Mark
6/10 (普通)
Paul
2024 年 3 月 13 日
Paul
2024 年 3 月に 1 泊滞在
6/10 (普通)
Sharon Louise
2024 年 3 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Sharon Louise
2024 年 3 月に 2 泊滞在
8/10 (良い)
Margaret
カップルで旅行
2024 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
new building with some minor faults but nice and clean
Margaret
2024 年 2 月に 13 泊滞在
8/10 (良い)
宿泊されたお客様
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay overall
We had a lovely 2-night break in this hotel. Its very new, modern and clean. The decor is all fresh and looks good. The staff are welcoming and friendly too. The room was nice and we enjoyed getting a coffee in the bar too.
Cons:
1.The only downsides were the price of car parking onsite (but everywhere else seeemed to be similar anyway).
2. The pillows were really thin so despite them providing a spare, we still had to ask for more.
3. The shower was unusable as it was scalding hot. We made do without it as we visited swimming baths, but this is potentially dangerous with kids etc.
宿泊されたお客様
2024 年 2 月に 2 泊滞在
8/10 (良い)
Gary
2024 年 2 月 25 日
Gary
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Nigel
カップルで旅行
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice rooms and excellent atmosphere and Really good and friendly and understanding staff
Nigel
2024 年 2 月に 4 泊滞在
6/10 (普通)
Callan
2024 年 2 月 21 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Check-In Issues
Last time i stayed at this hotel they could not find my prepaid booking. I had to pay again for a room and hotels.com got me a refund.
On my stay last night, which again is prepaid and prebooked i encountered issues. My booking was found but the receptionist advised i needed to still pay. I didnt. I showed clearly how i had booked and the payment being made. I was then advised on the ibis system it showed the bookjng had come via Expedia (i do not use them) it is very very frustrating that this site does not seem to have worked through its opening teething troubles.
The automatic front doors are still a problem, they open half way then stop and move very slowly - this is dangerous.
When we finally checked in to the room we found it to be dirty, as detailed in the picture. It looked like someone had spilled a drink on the bed side table.
However, on to the positives - as a new hotel the lobby areas are immaculate. The staff are all clearly new so busy learning but have all been pleasant.
The bathroom design leads to a very wet bathroom floor - but the shower was hot and had great water pressure.
The bed is comfy and id stay again, this place will easily achieve 5 stars if it can fix the basics.
Callan
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Debbie
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sea view
View from room was over the sea. Lovely to get upto in the morning. Breakfast was also good. Freshly cooked full english or you could choose what you wanted. Then the normal cereal and crossiants. Tea, coffee and juices. Very friendly staff. Lovely stay.