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A pool would have been nice and more resources for the SPA

Historical atmosphere, French colonial governor’s residence. Great service, friendly staff. They went “the extra mile “, especially, Narin at Reception - a real super star !! Excellent breakfast and service in restaurant.

Relaxing and convenient. The restaurants are good. Enjoying snacks at pool side was amazing

Location is Good to access to many tourist attraction.

The hotel was in the historic part of town, near to the Main Street / riverside restaurants and art/craft shopping. We loved the location and also the serenity of the area. 3 Nagas staff were also very friendly and helpful. We had used the gym & spa facilities if the sister hotel (Sofitel), and that ...

The property is lovely and the staff were amazing.

Very spacious property although if you come in end of Jan or early Feb, local farmers might be burning their land to prepare for the next harvest and it could get smoggy, not the fault of the property though.

Staff were helpful and friendly. Room was spacious enough, clean and very comfy with lots of natural lighting.

Staff is very helpful. The only week point is the breakfast price - much too expensive. And the continental doesn't even include an egg.

The management and staff were all kind, helpful, polite and professional.great location for exploring the city even by foot.

Nice property located in great location. Property need to have bathrooms more clean such the grouts around the bathtub, then would be Excellent. Need more keep up to have high ratings.

I’ve stayed at this hotel in every trip I’ve made to Laos. Convenient location and the front desk is very helpful.