「First, when we check-in and stayed in our room, we realized that we were stayed in the wrong room because when we check the size didn't match what we paid for. Then, we asked the front desk about it, and it seems they knew it. So, on our second day, they moved us into room that we were supposed to. 」
「The hotel welcomed us like coming back to my home. Staff was staying at each corner, so it was very easy to ask any requests to the staff whenever I want. The ambience is like 1930’s, which takes me back to the good old time, and it matches to the Laos’s calm & slow atmosphere.
The most grateful thing I’ve had was that the hotel staff arranged the one day tour from the hotel to Vang Vieng even though I’d asked them few days before. For me who didn’t know much about Laos, this one day tour...
「This hotel is wonderful.
Lovely staff, beautiful room views, lush greenery, reasonably sized pool, good food, etc.
The building is tasteful, soothing and deeply relaxing. The only slight disappointments were the occasional karaoke from a nearby nightclub and the pool was not very clean.
However, I would recommend this hotel for a comfortable stay.」
「We booked by hotels.com, first staffsaid our reservation was cancelled. I requested her to check our reservation by on-line few times, but she didn't and she said we don't take reservations from hotels.com. finally, she found our reservations by on-line. It took half of a hour. Hotel was clean and comfortable, but we felt not good.」