Hotel with a Concierge in Kazakhstan from ￥9,185

"Really nice and friendly "

"Property is fine but not particularly inspiring or modern. Liked that they had a fridge in the room. TV had only one English channel (Bloomberg) and screen reception was fuzzy (not that I could watch Bloomberg for too long anyway, so no huge loss). Having CNN or BBCWorld would have been nice. While there are some attractions not far from the hotel, it's not the most walkable city. Was easy to get taxis as it's on a main road. "

"Everything was great ! Self-parking should be free of charge during staying in hotel. Thank you !"

"Quiet and clean hotel. "

"Hotel is centrally located in Nur-Sultan with easy access to many of sightseeing Nur-Sultan has to offer. This hotel is good value for money, recommendIng this hotel For a short stay "

"Terrible experience , zero communication even the very basic english , Breakfast is terrible, very old hotel "

"The sauna and pool is not included in the room price and this was not clear to me. They require from guests to make a reservation (which costs 8,000 Tenge which is quite steep) and then you can use the pool and sauna - but only for one hour. Breakfast buffet was decent; staff overall friendly; neighbourhood not that great but Hotel shielded off from traffic/quiet. Some staff have perfect English, others don’t. "

"Staff was not comparative "

"It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations "

"We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023....