Hotel with a Concierge in Kazakhstan from ￥8,478

"Great service, great conditions and great location. I would stay there again."

"Great service "

"Their breakfast was so great and all other restaurants and shopping places are nearby the hotel. The hotel was very clean and the staff are very friendly. Overall, everything was great. It was nice to stay."

"Nice and clean hotel, friendly staff. Breakfast was good, and room was clean. "

"Отличный отель за свои деньги.. номер просторный...ну если пытаться докопаться, то напишу - телевизор устаревший"

"При вселении паренек на рецепшене расстроенно протянул "Ооо,у вас уже за все заплачено, да?" Учитывая, что он держал в руках распечатку брони со всеми данными, я вопрос проигнорировал. Но паренек не унимался "Оплачено, да?". Предположив, что паренек не умеет читать, я ответил "Да, оплачено". Но это бы не конец: сотрудник гостиницы вдруг шепотом и с бегающими глазками забормотал: "Знаете, у нас в номере стоит мни-бар, он не входит в стоимость. Вам надо оставить депозит, хотя бы 5 тысяч тенге". Я...

"The sauna and pool is not included in the room price and this was not clear to me. They require from guests to make a reservation (which costs 8,000 Tenge which is quite steep) and then you can use the pool and sauna - but only for one hour. Breakfast buffet was decent; staff overall friendly; neighbourhood not that great but Hotel shielded off from traffic/quiet. Some staff have perfect English, others don’t. "

"The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly. "