Golden Palace
3.5 star property

Comfortable Almaty hotel in Almaly District with free breakfast

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Golden Palace

Photo gallery for Golden Palace

Check-in/check-out kiosk
View from property
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Breakfast and lunch served, international cuisine
Lobby

Overview of Golden Palace

7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

50000, AMY, Almaty, Baitursinov / 54
  • Popular LocationDegirmen2 min walk
  • Popular LocationMEGA Park20 min walk
  • Popular LocationAlmaly9 min drive
  • AirportAlmaty (ALA-Almaty Intl.)32 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Almaty

Golden Palace is located in Almaly District, a neighborhood in Almaty, and is near a metro station. Almaty Opera House and Presidential Palace are local landmarks, and the area's natural beauty can be seen at Nedelka Park and 28 Panfilov Heroes Memorial Park. Fantasy World Almaty and Museum of Kazakh Musical Instruments are also worth visiting.

What's nearby

  • MEGA Park - 20 min walk
  • Zenkov Cathedral - 2 min drive
  • Almaty Opera House - 3 min drive
  • Almaty Central Stadium - 4 min drive
  • Dostyk Plaza - 5 min drive

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 13 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • Degirmen - 2 min walk
  • Navat Чайхана - 9 min walk
  • Ciao Pizza - 10 min walk
  • Night Star - 11 min walk
  • Vilka Muratbayeva - 8 min walk

About this property

Golden Palace

Hotel located in Almaly District
Take advantage of a free breakfast buffet, an airport shuttle, and a terrace at Golden Palace. The onsite restaurant, Amadeus Restaurant, features international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, an elevator, and a front-desk safe
Room features
All guestrooms at Golden Palace include comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amadeus Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Golden Palace Almaty
Golden Palace Hotel Almaty
Golden Palace Hotel
Golden Palace Almaty
Golden Palace Hotel Almaty

Frequently asked questions

Is Golden Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Palace?

Self parking is free at this property.

What time is check-in at Golden Palace?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Golden Palace?

Check-out is at noon.

Does Golden Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Golden Palace located?

Located in Almaly District, this hotel is within 1 mi (2 km) of St Nicholas Cathedral, MEGA Park, and Nedelka Park. Auezov Kazakh Drama Theatre and Hippodrome are also within 1 mi (2 km). Almaly is 21 minutes by foot.

Golden Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 15 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Hesham, Toronto

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience , zero communication even the very basic english , Breakfast is terrible, very old hotel
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

v, canada

Disliked: Property conditions & facilities
below average
Breakfast is gone in the first hour. Early birds get the worms. Staff struggles with language. Samuel makes sexual comments to women guests and offers massages etc.
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good well located cheap hotel
I always choose Golden Palace when staying in Almaty. The quality is more than acceptable for the price and it's conveniently located.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good vaiue for the price
The hotel is well located and very good value for money. Rooms are of a good standard.
Stayed 1 night in Jun 2018

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much below to be even average
when you choose to stay budget hotel you have a low expectation but this hotel is even below the lowest expectations. Firstly I was given terrible room. The towels seemed like used and not changed, bed sheets smells cigarettes, those two was enough reason to make me uncomfortable I didn't mention about the condition of the room or elevator, but the things that really matter for personal hygiene are essential for me and this hotel failed me there so when I check-in, I was too tired to change my room and slept that night decide to do next day but next day when I tried to take shower, I got another surprised, water was streaming very low and it was either cold or hot anyway after thirty or forty minutes of freezing and burning, I went and change my room to new one which was acceptable drinking water is not complimentary
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review for a good hotel at reasonable price
It has been a very pleasant experience staying at Golden Palace Hotel. The rooms are comfortable and clean. The breakfast is good. The dinner is decent. The staff are courteous and very helpful. It is very good hotel for a very reasonable price.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel down town
We enjoyed our stay at the hotel. It is comfortable and clean. The staff are friendly. We will recommend the hotel to our friends.

8/10 Good

Sylvie, Melbourne, Aus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to centre
The hotel is close to main roads and therefore transport. You need to buy a transport card for their buses/train (not available in the hotel) but you can put money on your card using their machine in the foyer. This was really helpful. The staff try their best to help if you need anything. Not all the staff speak English, but I speak a little Russian, so that was okay for me. The breakfast was great value, but it's not worth eating in the hotel for lunch/dinner. There are good restaurants at good prices all around the hotel. I would definitely book this hotel again.

6/10 Okay

Zarema

Disliked: Cleanliness, property conditions & facilities
My unique taxi experience
The hotel is ok for the offered price, but next time I will look for something else. Was really disappointed and angry with the hotel taxi service. It's very expensive, but they put you in taxi with other people (!!!) without even reducing the price. Ridiculous! I travel for business every month for many years, but never had an experience like that before.