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"Very pleasant place. Kind stuff and very friendly atmosphere. I would recommend this place. Very convenient location. "

"Very convenient location, walkable to many shops and restaurants. The rooms are older and have not been updated in a while, and the hotel was under construction at the time we stayed, but the amazing staff and the excellent breakfast made up for it and I would stay again."

"Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over. Didn’t have breakfast. Great location "

"Very good "

"The best hotel in Almaty "

"We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy."

"Front desk were extremely helpful Room was clean comfortable- Good location"

"The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused."

"The staff is friendly and helpful. We do not understand Russian so we translated our conversations. They are patient and tried best to help. The breakfast is incredibly good including everything you can think of, bread, pastry, hot dishes, fruit, milk, salad, and more. We are happy"