Best Western Plus Astana

Property class: 3.5

Choose dates to view prices

Consider a stay at Best Western Plus Astana and take advantage of free full breakfast, a terrace, and a playground. Be sure to enjoy a meal at Emerald, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
The current price is ￥15,949
￥18,501 total
includes taxes & fees
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a TV, a desk with a phone, and a mirror.

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a wooden floor, a large bed, a sofa, a desk, and a dining area.

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, and a TV mounted on the wall.

Executive Suite, 1 King Bed, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

A cityscape with a large building featuring a prominent archway, a wide road with multiple lanes, and several parked cars.

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a kettle and cups, a chair, a nightstand with a lamp, and a view of the outside through a window.

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

A hotel room with a large bed, wooden wardrobe, and a marble wall.

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a coffee maker, and a TV on the wall.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Astana, Best Western Plus Astana is in the city center. Ailand and Ailand Ferris Wheel are local attractions and those in the mood for shopping can visit Keruen and Khan Shatyr. President's Culture Centre and Nur-Alem Sphere are also worth visiting. Visit our Astana travel guide
Map
010000, Astana, 13a Dostyk Street

What's nearby

  • A cityscape at night with illuminated skyscrapers, a prominent tower, and a well-lit roundabout.
    Bayterek Tower
    9 min walk - 0.8 km
  • Parliament of Kazakhstan
    3 min walk - 0.3 km
  • House of Ministries
    5 min walk - 0.5 km
  • Kazakhstan Central Concert Hall
    7 min walk - 0.6 km
  • Kazakhstan Ministry of Foreign Affairs
    12 min walk - 1.1 km

Getting around

  • Astana Railway Station
    24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    19 min drive

Restaurants

  • Starbucks Reserve
    5 min walk
  • Mökki
    7 min walk
  • Degirmen
    8 min walk
  • Вечное Небо
    4 min walk
  • Чайхана Navat
    5 min walk

About this property

Best Western Plus Astana

  • Hotel located in Yesil District
  • You can look forward to free full breakfast, a terrace, and a playground at Best Western Plus Astana. Be sure to enjoy a meal at Emerald, the on-site restaurant. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • Other perks include:
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, ATM/banking services, and a 24-hour front desk
    • Meeting rooms, luggage storage, and an elevator
  • Room features
  • All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and desks

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Frequently asked questions

Is Best Western Plus Astana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Astana?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on Nov 7, 2026 start from ￥15,949, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for KZT 2000 per day.

What time is check-in at Best Western Plus Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Plus Astana?

Check-out is at noon.

Does Best Western Plus Astana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Best Western Plus Astana located?

Located in Yesil District, this hotel is within a 10-minute walk of Parliament of Kazakhstan, House of Ministries, and Kazakhstan Central Concert Hall. Supreme Court of the Republic of Kazakhstan and Presidential Palace are also within 10 minutes.

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Reviews

Best Western Plus Astana Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 133 out of 233 reviews
Rating 8 - Good. 62 out of 233 reviews
Rating 6 - Okay. 23 out of 233 reviews
Rating 4 - Poor. 8 out of 233 reviews
Rating 2 - Terrible. 7 out of 233 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Staff was very kind. Spa was under repair. Stay was fine. Breakfast and room basic - aged hotel. Nothing special, fine for brief stay. Good location.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff & 24 hour reception.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was genuinely good – one of the few bright spots. The location is also perfect, convenient and well-situated. Everything else fell short. The staff were unprofessional, rude, and unwelcoming from the start. Service overall was awful. A simple request for a bottle of water took 4–5 hours to arrive. They didn’t clean the room for 3 days and didn’t change the sheets.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good location, nice variety at breakfast, friendly staff. The hotel is a bit worn down, but clean and comfortable. Would stay there again next time I’m in Astana
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

A very conveniently situated hotel with friendly and helpful staff
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

considering price and location this hotel is good for business purpose.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close to everything
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull location, helpfull stuff
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a tourist, good place to stay. The staff is helpful, the breakfast is varied, the main attractions are within walking distance. The room facing the courtyard is very quiet. The whole week went well.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, personal very helpful and friendly
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great and very helpful, professional.
Stayed 6 nights in Nov 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice centrally located hotel - Recommended

Straight-forward check-in and comfortable stay. Road at the front of the hotel is busy so if you are a light sleeper I would maybe suggest asking for a court-yard room. Staff were very helpful and courteous. Food and drink options were both very good in terms of choice, quality and cost. Centrally located so easy to navigate Astana from the hotel. Overall I would recommend of you are staying in Astana.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Good hotel in an excellent area. I will come back here. A bit old fashioned but comfortable and good quality.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Very spacious, well maintained, clean, splendid room!!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Great front desk people! Clean and nice! Will be a returned customer for sure!!!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Staff & service

Central location!

Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again
Stayed 2 nights in Apr 2025