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Jan 31 - Feb 1
The staff is wonderful . The view is so beautiful . I had no idea how new year is so important in that city . So I did complain about the music that was so loud coming from a club near by ; they put me in a very quiet room at the other end of the hotel and offered a free breakfast although it was ...
Feb 8 - Feb 9
Everything....the food the people the service the appearance was awesome...the front desk people can use more training they were a little stiff...not all but some.
Feb 2 - Feb 3
The reception, service, breakfast was great excellent. All of the staff went out of their way to help. Disappointed with the musty smell in our room. We stayed in a garden room and we were moved to another garden room and the smell appeared better initially but it didn’t last long. I think it relates ...
Feb 16 - Feb 17
This was my 3rd stay at the Mercure. Its is in a good location, is still near new, has the comfiest beds, great staff at an affordable price. Highly recommend.
Feb 8 - Feb 9
This is a huge property and some rooms are located a long walk from the pools, lobby, restaurant. I would not recommend the cheaper rooms in the Bali Wing as the one we had was dreadful, we were shown another room later the same day and it was not much better. In the end they upgraded us. They mentioned ...
Jan 22 - Jan 23
Good - Property close to international terminal, free public transportation available to hotel, very clean, staff was wonderful. Not so good - Not well marked in terminal.
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