Shangri-La Jakarta

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Luxury sanctuary in Jakarta's heart

Expansive grounds feature a complimentary water park for family fun. The Nordic spa circuit offers hot tubs, cold plunges, saunas, and steam rooms. Weekend children's programs allow parents to enjoy cocktails at stylish bars or savor international cuisine at four distinctive restaurants.

The current price is ￥15,393
￥18,625 total
includes taxes & fees
Nov 8 - Nov 9

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

A water play area with multiple arches and water jets.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.

Horizon Club, Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A water play area with multiple arches and water jets.

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Room, 2 Twin Beds

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite King

A water park with slides and water jets.

One Bedroom Suite King

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A water park with slides and water jets.

Executive Suite, 1 King Bed

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Jakarta, Shangri-La Jakarta is in the city center and near a metro station. Thamrin City Shopping Mall and Grand Indonesia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach PIK 2. Traveling with kids? Consider Ismail Marzuki Park, or check out an event or a game at Gelora Bung Karno Stadium. Visit our Jakarta travel guide
Map
10220, Jakarta, Jakarta, Kota BNI, JL. Jend. Sudirman Kav. 1

What's nearby

  • A nighttime aerial view of a densely populated city with illuminated skyscrapers and busy highways.
    Golden Triangle
    5 min walk - 0.4 km
  • A multi-level shopping mall with escalators, seating areas, and a central atrium with a digital display.
    Grand Indonesia
    13 min walk - 1.1 km
  • A crowded square with a large pond, surrounded by tall buildings and palm trees.
    Bundaran HI
    14 min walk - 1.2 km
  • A tall white monument with a golden statue on top, surrounded by a park with palm trees and a cityscape in the background.
    Plaza Indonesia
    18 min walk - 1.5 km
  • Thamrin City Shopping Mall
    14 min walk - 1.2 km

Getting around

  • Jakarta Karet Station
    7 min walk
  • Stasiun MRT - Setiabudi
    12 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    44 min drive

Restaurants

  • Horizon Lounge
    1 min walk
  • Lau's Kopi
    5 min walk
  • Fonzu japanese restaurant
    4 min walk
  • Kopi Kenangan Wisma 46
    5 min walk
  • Nasi Campur "Putri Kenanga" - Grand Indonesia Shopping Town
    2 min walk

About this property

Shangri-La Jakarta

  • Luxury family-friendly hotel in the business district
  • Close to Grand Indonesia and Thamrin City Shopping Mall, Shangri-La Jakarta provides free water park access, a poolside bar, and a terrace. Indulge in a massage, a body scrub, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), 3 outdoor tennis courts, and express check-out
    • Express check-in, a 24-hour front desk, and wedding services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 662 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with separate tubs/showers and bidets
    • 49-inch LED TVs with cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (51 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Shangri-La Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Jakarta?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on Nov 8, 2026 start from ￥15,393, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Jakarta?

Check-out is at noon.

Where is Shangri-La Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle, Thamrin City Shopping Mall, and Grand Indonesia. Bundaran HI and Jakarta World Trade Center are also within 1 mi (2 km). Stasiun MRT - Setiabudi is 12 minutes by foot and Dukuh Atas MRT Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Jakarta Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 541 out of 744 reviews
Rating 8 - Good. 155 out of 744 reviews
Rating 6 - Okay. 35 out of 744 reviews
Rating 4 - Poor. 7 out of 744 reviews
Rating 2 - Terrible. 6 out of 744 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kind, friendly and helpful. Everything at this property is top notch!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Very helpful staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was just top notch. One of the best I've ever been to.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with best service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property and all the amenities are excellent. Specifically the tennis courts looked great and I enjoyed playing tennis there. But the most important factor is the staff that are so friendly and helpful.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but very well maintained hotel, hint of mold smell in the rooms, still a lot better than other hotels of similar age. Good location, not really walkable though. Good breakfast. Great kids pool area, could use more loungers. Nice garden area. Nearby mosque can be slightly disturbing at night, high floor helps. Highly professional staff. Would definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is nice for kids. Hotel is not new but very well maintained. Nearby Mosque can be a nuisance due to volume. Great staff. Overall a very good stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 days with fam. It was awesome. The room is spacious and clean. We went for my daughter birthday and they decorated the room for free. She was very happy. The staffs are helpful and super friendly. And kids loves the pool. We will be back when we visit Indonesia
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful. Food was yummy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and smiles a lot. Room was spotless. Wifi was surprisingly weak and didn’t always connect—maybe too many people were connected? Breakfast buffet was expansive and delicious. Sunday was rather busy, but Monday was quieter. Pool is big and fun, but a magnet for families with children.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and smooth Check-In experience. Fantastic Breakfast buffet. Outstanding friendly staff. Very helpful concierge desk. Overall a very pleasant experience for my repeat stay at the Shangri-La Jakarta. Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious. I like the Club level facilities.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Front desk staff was extremely helpful despite the hotel was very busy with full occupancy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and food
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is among the best in 5 Stars hotel.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and so friendly I couldn’t fault them
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place with fantastic staff all across

Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Also would highly recommend horizon room. Lunch at the buffet restaurant is best I have had and the buffet changes daily.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Recommend horizon room. Buffet restaurant is second to none.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were fantastic. Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better. Thank you, everyone
Stayed 3 nights in Oct 2025