ブラジルのオールインクルーシブのホテル

「It's already my seventh time here, but it's impressive how it degraded the service, if you don't ask they don't make the bed opener, in 3 nights they didn't put back neither towels nor the water, when I asked for the water, they charged 48 reias, coffee capsules also didn't put it back, in the restaurant the dishes don't come out with the same quality as years ago (which was impeccable) the older employees still do a good job, but the new ones are unprepared, they took 30 minutes at the checkout...

「Good environment and want to repeat going there again. 」

「Gostei muito da estrutura do Resort La Torre, das áreas de lazer e da proposta do lugar. No geral, a experiência foi boa e o resort tem muitos pontos positivos. No entanto, fiquei decepcionada com o serviço de Guest. Algo que deveria ser simples acabou mostrando falhas no atendimento, que além de moroso se mostrou ineficiente. Fiz um pedido muito básico: que um pequeno bilhete escrito por mim fosse transcrito e colocado no quarto do meu irmão no momento do check-in. Infelizmente, algo tão...

「清掃は行き届いていますが、設備の老朽化は否めないという感じです。スタッフはフレンドリーで親切ですが、電気湯沸かしポットの貸し出しをフロアのハウスキーパー、フロントに依頼を続け、持ってきたポットをプラグに差し込んだら部屋のブレーカーが落ちたりして、一日後、4回目の依頼で何とかお湯を沸かすことができました。」

「Overall, the property was nice. The staff was helpful. The location was not great. The Beach location was very good. The buffet was fair but they messed up reservations on dinner. Other than that. It was a good stay」