デザート パームズ ホテル

「Clean all around enjoyed my stay」

「Great customer service」

「新築ホテルで快適に過ごせました」

「No bath towels in the room when we arrived asked staff, they said the towels were in the dryer, and they would bring some up soon....we all needed showers and had to use hand towels to dry off, as the bath towels arrived about 20 minutes after we all showered. One elevator did not work, making wait times to go up and down longer than usual. AC made a loud clicking sound when running, told staff the next morning, their solution was to tell us we should've called maintenance in the middle of the...

「Ok」

「The room was clean and for a weekend it was nice bad quite」

「The place was nice and nicely located. They offer drinks in the evening. I was appalled by the prices! We ordered 2 drinks, charge was $42!!! Needless to say, we left to go have a more cost effective dinner and drinks. So if you don’t mind the cost it’s all good!」

「Since this a new Hotel it was clean I did notice a black stain on the sheets but other than that they were clean. Staff were nice my keys kept getting locked even thought I reserved for 2 days. We had a family event and 5 of us rented a room a requested a group discount and I was denied because I should had done it before reservation but my party had just showed up so I was a lil upset about that. And to top it off pool wasn’t even ready to be used until a week after my departure」

「Staff was great. Loved that it was close to my event. I liked that they had security at the gate for parking…. But it wasn’t consistent. Pool looked like it hadn’t been cleaned in days, a lot of debris.」

「I loved everything. Clean, fresh setting. Staff was friendly. Loved the fact I could walk down to the bar and relax watch TV ans socialize. I'll be back」

「I used it because there was an exhibition nearby, and it was very convenient and comfortable with commercial facilities nearby.」

「Location was directly off the 10 freeway and 91 st. Very convenient. McDonald's and gas station/ convenient store within walking distance. Room was spacious, king bed was comfortable, microwave, refrigerator, just needed an iron. Recommend and I'd stay there again. Friendly staff.」

「Great stay and we will be back soon 」

「Our room was clean and well kept as was the property. We felt comfortable in this area of Surprise AZ. Breakfast had a good variety of selections and the coffee was good! Thank you!」

「Quick and Friendly! Clean and Comfortable! Perfect overnight stay.」

「Great stay」