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"Good service "

"While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction."

"We stayed at a corner room. And it was super super amazing "

"great"

"Exceptional experience at Langham. Very nice staff. Professional. I’d love to stay here again. "

"Staffs are very professional and friendly. Great location close to CBD areas."

"We stayed on the 27th floor with perfect views of the Bund. Our 2nd time in this hotel and would highly recommended for the location."

"Very nice room in the Valley Wing. The buffet breakfast is included daily (covering two persons per room). The restaurant at lobby level offers amazing choices with a high cooking and serving food stations, serving Chinese breakfast, pastry, Korean and Japanese food (for breakfast). The staff members are all polite and professional. For the daily all inclusive room rate of about RMB 2000 per night, it is a good deal."

"Great rooms, location near embassies and international restaurant options. However what stood out the most was the hospitality extended by the team, especially the guest relations manager rebecca and the concierge team leo and his colleague. "