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"The service was wonderful and the staff were polite and attentive. We enjoyed the gym, room service and bar. The only complaint is that the standard king room was small; the mattress itself wasn’t a king bed. Other than that, this is a nice hotel and we would stay again (in a bigger room)."

"It was less then I expect This hotel less then 3* Room without window No body speak english"

"The whole experience of stay,room.food,pool and gym could not be faulted. we are not young so the staff looked after us as if we were their own Mum and Dad"

"was very clean and comfortable"

"The location is very convenience , I went to shopping or restaurant downstairs . My son likes swim pool and gym breakfast is wonderful , I will be back JEN again ."

"One of the best maintained old hotels in Beijing, New Otani has been consistently well maintained the 2 times I have stayed here. The price so far has been fair and the hotel is of a 4 Star standard or imagine an older 5 star hotel. The rooms are very clean and the hotel in general has been upkept ..."

"The room was very clean and in good condition."

"This property is aging, condition showing signs of wear and tear, dark inside, carpeting, shower inside a tub versus separate stall, tight room space, heating difficult to control in room and in meeting room. Overrated."

"Fantastic stay and nice service"

"The Westin is a lovely hotel downtown near many dining options and right next to a metro station. Staff were very friendly throughout the visit."