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"it's a great hotel, great location, at check-in, Laurie was excellent and front desk Desmond Assistant manager was very helpful when we left. Guest service was great when we asked for a firmer pillow and more water, respond was immediate! Highly recommended!"…""it's a great hotel, great location, at check-in, Laurie was excellent and front desk Desmond Assistant manager was very helpful when we left. Guest service was great when we asked for a firmer pillow and more water, respond was immediate! Highly recommended!"WWW…"

Reviewed on Nov 11, 2019

"The last two times I stayed at Langham Shenzhen the rooms smelled a little musty. The dinners on the 22nd floor were not hot. That was dissapointing. One last thing, the bedside treats were little cookies that literally tasted like vomit. They were horrible! Definitely not suitable for the esteem ..."…""The last two times I stayed at Langham Shenzhen the rooms smelled a little musty. The dinners on the 22nd floor were not hot. That was dissapointing. One last thing, the bedside treats were little cookies that literally tasted like vomit. They were horrible! Definitely not suitable for the esteem ..."WWW…"

Reviewed on Jan 12, 2020

"Great location near metro, basic but clean spacious rooms. Helpful staff with a fair degree of English spoken, adequate breakfast buffet."…""Great location near metro, basic but clean spacious rooms. Helpful staff with a fair degree of English spoken, adequate breakfast buffet."WWW…"

Reviewed on Jan 13, 2020

"JW Quality as always is nothing g less that you can expect"…""JW Quality as always is nothing g less that you can expect"WWW…"

Reviewed on Nov 25, 2019

"High floor & very nice view with good service Clise to strain location & convenience"…""High floor & very nice view with good service Clise to strain location & convenience"WWW…"

Reviewed on Nov 17, 2019

"The front desk staff are very friendly and the room is very clean and big. The location is good and very close to the station. Only one thing is you have to carry your luggages by yourself to upstairs."…""The front desk staff are very friendly and the room is very clean and big. The location is good and very close to the station. Only one thing is you have to carry your luggages by yourself to upstairs."WWW…"

Reviewed on Jan 27, 2020

"The room was very nice, comfortable and quiet. Staff was very kind and accommodating. The only thing we didn’t like was that there was not a working ice maker and no vending machines at this particular Hyatt."…""The room was very nice, comfortable and quiet. Staff was very kind and accommodating. The only thing we didn’t like was that there was not a working ice maker and no vending machines at this particular Hyatt."WWW…"

Reviewed on Feb 2, 2020

"Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh."…""Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh."WWW…"

Reviewed on Jan 19, 2020

"Comfortable, decent business hotel with the necessary amenities. Great service by hotel staff"…""Comfortable, decent business hotel with the necessary amenities. Great service by hotel staff"WWW…"

Reviewed on Dec 3, 2019

"English was good here and great food and rooms. Great views and close to 2 malls and tons of food with western options too. Good place to stay."…""English was good here and great food and rooms. Great views and close to 2 malls and tons of food with western options too. Good place to stay."WWW…"

Reviewed on Jan 24, 2020

"Subway is cross a street. Convenient to everything. Very friendly staffs especially Julia Zhang. She was very helpful."…""Subway is cross a street. Convenient to everything. Very friendly staffs especially Julia Zhang. She was very helpful."WWW…"

Reviewed on Jan 4, 2020

"no coffee maker in room, shower drain clogged, front desk having hard time understand English. Breakfast restraunt is over-crouded and understaffed as hotel sells lots of buffet tickets to non-hotel guests. I was shocked this is a hyatt property open just couple months."…""no coffee maker in room, shower drain clogged, front desk having hard time understand English. Breakfast restraunt is over-crouded and understaffed as hotel sells lots of buffet tickets to non-hotel guests. I was shocked this is a hyatt property open just couple months."WWW…"

Reviewed on Nov 25, 2019

"Staff are friendly, room comfortable, near food places and shopping malls, MRT station close by."…""Staff are friendly, room comfortable, near food places and shopping malls, MRT station close by."WWW…"

Reviewed on Jan 21, 2020

"Super convenient location! Not a lot of food options besides super expensive airport food, but the breakfast buffet was really delicious!"…""Super convenient location! Not a lot of food options besides super expensive airport food, but the breakfast buffet was really delicious!"WWW…"

Reviewed on Oct 3, 2019

"I had an early flight from Ba’on Intl. Airport and the Hyatt Regency is the best choice for this situation. I’ve stayed at the neighboring Hyatt House and will choose the Regency in the future should I need quick, easy access to or from the Airport in the future."…""I had an early flight from Ba’on Intl. Airport and the Hyatt Regency is the best choice for this situation. I’ve stayed at the neighboring Hyatt House and will choose the Regency in the future should I need quick, easy access to or from the Airport in the future."WWW…"

Reviewed on Jan 15, 2020