JW Marriott Hotel Shenzhen

Property class: 5 and above

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Coco Park Shopping Center and Ping An Finance Center, JW Marriott Hotel Shenzhen provides an adjacent golf course, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
The current price is ￥21,108
￥24,612 total
includes taxes & fees
Oct 6 - Oct 7

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with a large bed, a TV, a seating area with a table, and a view of the city.

Deluxe Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a desk, and a view of the city skyline.

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Studio Suite, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a TV, and a small table with a lamp.

Executive Studio Suite, 2 Double Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Double Room, 1 King Bed, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, two armchairs, a desk, and a view of the city.

Executive Room, 1 King Bed

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a desk, and a view of the city skyline.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Deluxe Room, 1 King Bed

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Executive Room, 1 King Bed

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

A modern hotel room with a large bed, a television, a green armchair, and a city view.

Executive Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Futian, a neighborhood in Shenzhen, JW Marriott Hotel Shenzhen is next to a golf course and near a metro station. Coco Park Shopping Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Spend some time exploring the area's activities, including golfing. Visit our Shenzhen travel guide
Map
518000, Guangdong, Shenzhen, 6005 Shennan Boulevard, Futian District

What's nearby

  • A cityscape with modern skyscrapers, a large train station, and a busy highway.
    Shenzhen Convention and Exhibition Center
    5 min drive - 4.2 km
  • Shenzhen Golf Club
    9 min walk - 0.8 km
  • Donghai Cultural Square
    3 min drive - 2.1 km
  • Coco Park Shopping Center
    4 min drive - 3.8 km
  • Splendid China Folk Village
    5 min drive - 4.4 km

Getting around

  • Hong Kong Lok Ma Chau Station
    7 min drive
  • Xiangmihu Station
    9 min walk
  • Hong Kong International Airport (HKG)
    55 min drive

Restaurants

  • 丹桂轩 (车公庙店) Laurel Restaurant
    19 min walk
  • The Lounge
    11 min walk
  • Executive Lounge
    12 min walk
  • 星巴克
    15 min walk
  • L’MODA
    20 min walk

About this property

JW Marriott Hotel Shenzhen

  • Luxury hotel near Coco Park Shopping Center
  • Located close to Ping An Finance Center and Shenzhen Convention and Exhibition Center, JW Marriott Hotel Shenzhen provides an adjacent golf course, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Express check-in, tour/ticket assistance, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 402 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with heated floors and children's robes
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 118 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Chinois 万豪西餐厅
  • The Lounge 大堂酒廊
  • THE POT锅锅老北京铜锅涮肉

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

The seasonal pool will be open from April 01 to November 30
Pool access available from 7:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does JW Marriott Hotel Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10 PM. One of the pools is closed seasonally each year from December 1 to March 31.

How much does it cost to stay at JW Marriott Hotel Shenzhen?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on Oct 6, 2026 start from ￥21,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at JW Marriott Hotel Shenzhen?

Check-out is at noon. Late check-out is available for a fee.

Where is JW Marriott Hotel Shenzhen located?

Located in Futian, this luxury hotel is within 3 mi (5 km) of Coco Park Shopping Center, Ping An Finance Center, and Splendid China Folk Village. Shenzhen Convention and Exhibition Center and Happy Valley are also within 6 mi (10 km). Xiangmihu Station is 9 minutes by foot and Chegongmiao Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Shenzhen Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 269 out of 509 reviews
Rating 8 - Good. 149 out of 509 reviews
Rating 6 - Okay. 58 out of 509 reviews
Rating 4 - Poor. 18 out of 509 reviews
Rating 2 - Terrible. 15 out of 509 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good hotel with excellent service and facilities. The only downside was the room temperature—it felt warmer than expected, and we had to request an electric fan to sleep comfortably. Other than that, everything was okay, and the stay was enjoyable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful. All facilities are in good condition
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Especially Reina
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, staff very friendly and helpful. Room rate very reasonable and it included breakfast and complimentary access to the executive lounge. Overall much better value for money than Hong Kong! Definitely recommend Shenzen for a visit!
Building up to Chinese New Year!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and thoughtful throughout our stay!
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Positives - Housekeeping was excellent — the room was consistently clean and well maintained. All additional requests were promptly fulfilled, which made the stay more comfortable. Negatives - The biggest drawback was the Wi‑Fi. Connectivity was extremely slow, often unusable, with speeds hovering around 0.1–0.5 Mbps. On rare occasions it briefly reached 1–2 Mbps, but overall internet access was frustratingly poor. - Signs of property age are noticeable in certain areas, which detracts from the overall premium feel. - The in‑room chair was in poor condition, with a wheel falling apart
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in was super efficient! Very friendly front desk staff!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

The staffs are very pleasant and always ready to help
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience, special thanks to Charlie Lynn

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful short stay!

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back again

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, excellent room, bathroom and decor. Staff is extremely helpful and friendly, will definitely return and recommend for others looking for a place to stay.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
So far so good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Very noisy, sleep not very well
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and all the services from the hotel was perfect
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good food and accommodation
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REALLY NICE HOTEL LOCATION IS GOOD
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Water leakage from shower place to tiolet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Jan 2026