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Crowne Plaza Shenzhen Futian, an IHG Hotel
4.5 star property

Luxury hotel with 3 restaurants connected to the convention center in Shenzhen

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Shenzhen Futian, an IHG Hotel

Photo gallery for Crowne Plaza Shenzhen Futian, an IHG Hotel

Front of property
Outdoor pool, pool umbrellas, sun loungers
Exterior
Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Overview of Crowne Plaza Shenzhen Futian, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
518048, Guangdong, Shenzhen, Fuhua 1st Road, Futian CBD
  • Popular LocationCoco Park Shopping Center17 min walk
  • Popular LocationHuaqiangbei3 min drive
  • Popular LocationShenzhen Convention and Exhibition Center4 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)35 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down comforters, minibar, in-room safe

Upgrade Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Premium Room

2 Twin Beds Premium Room | Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, City View

Room amenity

Executive Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Room

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Lobby
Four Points by Sheraton Shenzhen
Pool
Kids pool
Free WiFi
Restaurant
8.2 out of 10, Very Good, (524)
The price is ￥11,438
per night
￥13,338 total
includes taxes & fees
Apr 30 - May 1
Four Points by Sheraton Shenzhen

About the neighborhood

Shenzhen

Located in Futian neighborhood, Crowne Plaza Shenzhen Futian, an IHG Hotel is connected to a rail/subway station. Travelers who have shopping on the agenda can visit Coco Park Shopping Center and Huaqiangbei, while those looking for another kind of activity may want to check out Shekou Ferry Terminal. Don't miss out on a visit to Window of the World. Be sure to check out the area's animals with activities such as game drives and game viewing.
Visit our Shenzhen travel guideOpens in a new window

What's nearby

  • Coco Park Shopping Center - 17 min walk
  • Huaqiangbei - 3 min drive
  • Shenzhen Convention and Exhibition Center - 4 min drive
  • Huanggang Border Crossing - 5 min drive
  • Window of the World - 8 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 5 min drive
  • Shopping Park Station - 5 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • 海苑酒家 - 3 min walk
  • 知本味 - 3 min walk
  • 雅舍私房菜 - 3 min walk
  • 小辣椒 - 2 min walk
  • 魅力四射 - 1 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Huaqiangbei, Crowne Plaza Shenzhen Futian, an IHG Hotel provides a free grocery shopping service, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature dim sum and brunch. Yoga classes and fitness classes are offered at the gym; Crowne Plaza Shenzhen Futian, an IHG Hotel also has a hair salon, dry cleaning/laundry services, and a bar. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a banquet hall, and a computer station
Room features
All 391 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Shenzhen Futian, an IHG Hotel?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian, an IHG Hotel on Apr 30, 2024 start from ￥14,824, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Shenzhen Futian, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Check-out is at noon.

Does Crowne Plaza Shenzhen Futian, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian, an IHG Hotel located?

Located in Futian, this luxury hotel is 0.9 mi (1.4 km) from Coco Park Shopping Center and within 3 mi (5 km) of Shenzhen Convention and Exhibition Center and Huaqiangbei. Window of the World and Shenzhen University are also within 9 mi (15 km). Shopping Park Station is 5 minutes by foot and Futian Station is 8 minutes.

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 534 reviews" "
Rating 8 - Good. 232 out of 534 reviews" "
Rating 6 - Okay. 60 out of 534 reviews" "
Rating 4 - Poor. 15 out of 534 reviews" "
Rating 2 - Terrible. 7 out of 534 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debby, Walnut Creek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Chantelle Yuk Ying Mui

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stay 2 nights during Chinese New Year. Feb 9-11, 2024. No heat in the room. Freezing cold for the first night. Checked with front-desk the next morning and to my surprises to find out an upscale brand hotel has no heating system setup. I was given a portable heater for the 2nd night. Front-desk did not tell me at check-in. I would not have selected this hotel if I had known this in advance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Qiang, Los Angeles

Stayed 1 night in Oct 2023

8/10 Good

ANDY

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good location hotel if you are visiting shenzhen.
Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Samip

Stayed 1 night in Aug 2023

10/10 Excellent

yuanli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jenny

Stayed 1 night in Jul 2023

10/10 Excellent

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel with best staff service.
Stayed 1 night in Jul 2023

10/10 Excellent

Dragon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
工作人員態度親切友善.
Stayed 1 night in Jun 2023