「The room is spacy enough and clean.
There are two units of self laundry machine but no laundry and dry cleaning service.
It is not far away from downtown if you use your car or rideshare apps. But I like to avoid the walking in the night from downtown.
Breakfast are not hotel grade. They use paper plates and plastic cutleries. Only omlet fits my taste.
It is good if you are student or big family who need to save money. If you are on bussiness trip, you should ask your employer to pay more.」
「I had a fantastic stay at Caption Hotel. The rooms were impeccably clean, and the customer service was excellent. The staff were friendly and attentive, ensuring a comfortable experience. I highly recommend this hotel and look forward to returning!」
「Amazing location very clean, cozy and with amazing front staff. Very close to a lot of shops and restaurants and a quick ride into downtown. Street parking was very easy to find. 」
「Although a little ways from Broadway this is a gorgeous property. Staff was fantastic and friendly and rooms trendy. It would be better if pool area was for guests only as it was way too busy to enjoy. Loved that Virgin is giving back to the communities they serve and offering events such as the pet adoption evening. Was sad to miss it! Look forward to trying other Virgin properties in the future. 」
「We got in late and just wanted a place to sleep. Motel type room was clean and even had jetted tub. Breakfast was pleasant surprise at this price point, biscuits and gravy, eggs, sausage waffles, etc. 」
"Terrible hotel and terrible service! I waited exactly 1 hour and 30 minutes for airport shuttle to come and made 5 phone calls to repeat everything. Non smoking property they say, but my first room had a terrible smell.
Next morning I requested airport shuttle, but when I came down, there was a big black lady sitting and saying "sorry sir we don't have your name, I can't help you" and I took uber for 20$.
Hotel needs to update its services! Just don't go until then."
"The room is spacy enough and clean.
There are two units of self laundry machine but no laundry and dry cleaning service.
It is not far away from downtown if you use your car or rideshare apps. But I like to avoid the walking in the night from downtown.
Breakfast are not hotel grade. They use paper plates and plastic cutleries. Only omlet fits my taste.
It is good if you are student or big family who need to save money. If you are on bussiness trip, you should ask your employer to pay more."
