クール スプリングス ギャレリア周辺のホテル

「店員さんが優しかった」

「The staff is extremely friendly. Very nice stay」

「We had two rooms for 7 travelers. The first group arrived & checked in around 9 pm & discovered the toilet continuously running an hour later and would not flush. The front desk was contacted and offered to move to a different room. This was with a baby and all their luggage at 11 pm at night. The front desk made no offer to discount the cost of the room which is not acceptable given the significant inconvenience of packing up and moving rooms with a young baby.」

「staff was rude room was mid」

「The property was excellent. Very nice and clean. Love the perks! Free breakfast, parking, and EV charging stations. The location was/is safe & quite. Customer service was excellent. Will definitely stay here again!」

「My room didn’t have a microwave so I had to go down to the lobby to warm up my food and each and every time I did, I was approached by a harassing male. I left my stay a day early」

「全体的にすごく快適で、満足でした。ただし、客室の床の剛性が低く、同じ部屋の人の歩行の振動がすごく伝わりやすく、また上の階の人の歩行の音が非常に伝わりやすかった部分だけが残念でした。」

「The breakfast was great and the room was clean and super spacious.」

「The owners/managers are nice folks, but they are not maintaining a professional atmosphere. It seems many of the guests are regulars there (likely homeless) and take up most of the bottom floor. When I came down in the morning to see what was for breakfast, (it was bagels, toast, cereal, yogurt was about it), one male guest was walking around in the lobby without a shirt showing off his big potbelly. The manager/owner was working the front desk in his pajamas. The hallway looked like it had not...

「We stayed in one of their rooms with a whirlpool, which was very nice. However, the room had a king size bed that was in very poor shape with a huge sag in the mattress to the middle. With two of us in the bed, we both felt like we were laying on a hillside on the verge of rolling downhill to the middle. When we contacted the staff, they said they would be more than willing to move us to a different room. However, they had no more available rooms with a whirlpool, which was one of main...

「Well, I thought I had booked another location, but how pleasantly surprised I was! Staff was wonderful, we were in a comfy room. We generally stay at Holiday Inn due to the soft beds and pillows. Bathroom was clean and well stocked with amenities for showering, etc. The strange thing was breakfast was extra charge. Had not had that experience before, but paid during booking. Good hot breakfast to get us up and on the road. Would definitely stay here again. Pool was nice area, but rain moved in...

「stay any time」

「I may not be the best person to rate this hotel. They had several problems while we were there that were probably not ordinary. Their air conditioning wasn't working the night we were there which made for a pretty warm and humid room.」

「ホテル前の道路脇に咲く桜が満開の季節に宿泊しました。部屋は清潔で快適に過ごせました。６：３０～朝食は必要最低限の内容ではありましたが不満はありません。常備されているコーヒーは美味しかったです。」

「June 5-7,2026. June 5th the 1st room 103 had water leaking from the bathroom granite countertop even when the water was off along with water leaks in the ceiling covered up by terrible flat base white paint. The 2nd room 116 they moved us to had a dead roach in the middle of the bathroom floor. The 3rd room they moved us to 321 we rolled the luggage cart (it needs to be replaced and it's only one cart for the entire hotel) upon rolling the cart into the room the bottom bumper of the cart hit a...