ブロックウェイ ホテル

「We absolutely loved our 5 night stay, everyone was friendly & helpful, one of the nicest place we've stayed」

「Nice place lots of amenities near by. Rooms were large and comfortable.」

「We've stayed here in past years and really enjoyed it. The pool is small, but the pool and spa are a pleasant place to relax. We like the refrigerator and microwave in the rooms, and the water-filling station in the lobby. This time, we found out the pool and spa were closed once we got there. They were able to send us a Welcome message, but not a message about their amenities being unavailable. When I spoke to the general manager about getting a credit on our bill for lack of advertised...

「All is fine as is」

「This hotel was a great stop for our family! The hotel was clean and modern. The staff were very friendly and helpful. We enjoyed the breakfast!」

「The location is perfect in Tahoe City, right across the street from The Commons. It was close to great food, drinks and bakery’s. I stayed in room 8, which was on the top floor. The room was spotless, the bedding very comfortable and of high quality. I slept really well and it was very quiet. I appreciated the shampoo, body lotion and conditioner. The thing I DIDNT LIKE was the check in process. I sent them 3 texts asking them how I check in with no response. I later found 4 emails from them...

「Staff was great room was very nice」

「Was great」

「The rooms are basic. Parking is free. Breakfast is as advertised. We did not eat anything offered. No coffee in rooms. Acceptable lodging passing thru.」

「Clean and comfortable」

「宿泊前後にメールが来てウェルカムな雰囲気でした。スタッフの方は親切です。 建物全体に強い芳香剤の匂いが強かった事と、朝食アイテムが少なすぎ食べる物があまり無く残念でした。広い会場に席も少なく、立ったまま食べている人もいるくらい。」

「We arrived late. The lobby was busy. I later learned they were training new staff. We paid for a king bedroom and was given a queen bedroom. When we turned the sheets, we found a very big stain. They moved us and offered some snacks. We said no. We spoke to the manager the next morning. It was a nice conversation. The morning staff was amazing in the kitchen and the lobby probably because they were the regular staff. I let them know that I understand staff training and shortages but that stain...

「Very dirty ceilings with mold or water stains and multiple floor stains and hard and stiff beds and they had weird bathrooms. It has really low ceilings.」

「Excellent location, a beautiful setting with great amenities and access to everything Incline Village and Lake Tahoe has to offer. To pick one fault however, it was the cleanliness and upkeep of the rooms and properties. Upon arrival, we found food crumbs and popcorn on the bedroom floor. We had a 6 night stay and did not receive housekeeping one time - we had to visit the front desk to request additional toilet paper and fresh towels (family of 5). There were issues with the hot tub during our...

「Some basic things were not working in our room, like vanity lights won't turn on and you cannot switch off all the lights in bedroom.」