ノース レイク タホの四つ星ホテル

「Pictures on line when you book make it look like you are booking a new modern contemporary condo. In fact the condo was built in the 70’s and everything inside was old and mismatched. Again, it was clean, but my lower rating is due to the misleading pictures 」

「Overall stay is good and lodge is cozy and a large size of kitchen with full utensils to use, which are very convenient. A few things that the management may think to improve: the washer and dryer, especially the dryer is not clean and some dust even coins left inside the dryer. Customer service phone number is not reachable the day after Xmas so there is nobody to answer our questions.」

「Perfect condition and very close to the slopes! 」

「Check-in was keyless and automatic, which sped up the process after a long drive. The place was cozy and very convenient to the Northstar resort. Wonderful views of the snowy forest behind the condo.」

「Upon arriving at the property, we noticed and were notified about construction being done on the rental unit. We were offered 50% off the rental TOTAL if we decided to stay, a full refund, or to be transferred to another property. We agreed with the office to stay and take the 50% off. A day later we received an email as if the situation was new, saying only a flat $200 "gesture of goodwill" will be offered if we decided to stay. I wrote and called back saying the $200 is under the 50% of...

「Great communication. The House suited our needs well. Very comfortable.」

「Nice location, quiet area, not enough towels, kitchen missing a few essentials like hand towels, spatula and cookie sheet.」