タホ国立森林公園周辺のホテル

「Convenient location for a hotel」

「Occupant regulated wall heaters - loud, no thermostat. TV didn’t work. Could overhear other rooms at normal conversation level. Dingy interior」

「値段に見合わない部屋でガッカリでした。バスタブもなく、バスルームにはハエが何匹もいたり、もう二度と利用しません」

「The room was nice but only had a space heater so it was pretty cold with snow still on thr ground...had a wall unit for a/c took about 15 20 mins for hot water in the shower an the floor was all tile so twice as cold ... had to buy some towels an a blanket . would i stay there again probably not , had some people fighting at like 1 am so that woke me up too, parking lot pretty small an no assigned parking had to park pretty far away from my room couldn't keep an eye on my car but it was alright 」

「Bathroom door jammed & lock is broken. Mold on shower curtain. Love the location that's is one minute walk across to Alta Sierra Country Club. 」

「The room was somewhat clean, but there were a pair of mattresses right in front of the room, dirty and old with stains--I took pics---I had no choice but to check out within less than two hours and it was becuase I was no the phone with Expedia trying to book something else. I was charged for one night, even though the pics on the website look nothing like this old, falling-apart place. But never again. Driving out of the parking lot, I noticed there was nobody else. That was the worse...

「Very quiet」

「We arrived late to check in. Cabin was ready for us. It's a cute cabin and looked clean. When we woke up the next morning we noticed how many mouse dropping that we around the cabin. Everywhere. It was hard to enjoy the space after that. We packed up and left on Thanksgiving morning. We were due to checkout the next morning. 」

「Room was very clean and cozy, breakfast and coffee was good. And I liked the view from room.」

「Clean room but the curtains I couldn’t close it all the way」

「Not very well cleaned, parking area was always full of transient people 」

「Horrible. Long story but The front desk was not knowledgeable, and no one knew protocols and just made up stuff as they pleased, and when I tried to address the matter they hung up on me. Would never book or stay with this company again. I escalated my experience to the franchise and they too had issues contacting and communicating with this property.」

「Clean room, beautiful furnitures」

「Wasn’t sure what to expect with the negative reviews but it was perfectly fine. Beds were pretty stiff but the room and sheets were all clean. Didn’t find an ice machine and the property is definitely older but everything worked and we were close to downtown Reno 」

「Excellent hotel and staff, will definitely stay again! 」

「When we went to check in on the day of our rental, I was told that our card didn't go though. There wasn't any communication about a problem. The reservation still said valid in the app. We had no way of knowing that there was an issue, we offered a new card and was told that the cabin was no longer available. 」

「Staff was friendly and accommodating. The room was nice and clean. Breakfast was good 」

「Very clean updated room, helpful communication prior to arrival. Separate parking on back street. Central location! Would stay again! 」