Find Business Hotels in Berlin, MA

"This is one of the more confusing hotels. Taking the elevator in the lobby to the second floor means you take the elevator down not up because the lobby is technically the 4th floor. Staff was great, hotel room is not very convenient. Shocked at how small the bathroom was. And balcony had a view of the Charles river but it was blocked by an outdoor tent so sitting on the balcony was useless. Not a great stay "

"Despite the on-going renovation, we enjoyed our stay at this hotel. The breakfast was delicious. Exercise room has a Peloton bike, which my husband used daily. One negative is that we could hear neighbors nightly. The corners of the bathroom and door at floor level need replacing. "

"Yes,met my needs"

"Bar offered great selections and food was good "

"Poor experience overall "

"The Spring Fest for Kids and family was excellent."

"The property didn't feel safe, let alone friendly. The building is in terrible shape and the clientele is questionable. I felt uncomfortable immediately. When I go to the front desk (in a dark, smelly office) , the attendant told me he needed to change my room because I booked an accessible room and that there would be a room change charge. I agreed to that, but then the total charge was significantly higher than what I booked . Because he "had to" change my room, he did not have to honor the price when I initially booked through Expedia. Another person sitting in the office told me that the desk attendant did the same thing to him. I ended up leaving and staying at a different hotel. I almost never leave reviews but this experience was so awful. I don't understand how this place has so many stars. "

"Dirty"

"The hotel was under construction for renovations during our stay. We reserved a room with 1 King bed that was newly refurbished. We were puzzled about the following renovations: a see through glass door on the shower and the toilet was adjacent, a large empty corner in the room were an oversized chair should have been (the only place to sit was the bed or 1 desk chair, and limited parking due to construction debris and storage containers."