Find Family Hotels in Bath

"It is simply very good"

"Poor customer service, so difficult to get hold of reception, needed to make a change to my booking, was unable to get through and ended up loosing my money due to hotel not answering the phone. Really poor"

"Bed rock hard cold room controler not working They are use mini portable fan heater in the front office breakfast room"

"Spa was amazing. Very central ,very near shops and restaurants. "

"We really enjoyed the hotel, room , bar and breakfast as well. The staff was absolutely helpful and friendly. The hotel is situated in the heart of the town. It was great to staying in this hotel. "

"Definately NOT a 5 star hotel. Rooms in massive need of updating, and the spa also. The Spa when we went was very messy, paper cups and peoples slippers/robes on floor scattered about. Looks like in need to some TLC. Visited Bath many a time and far nicer places to stay in my opinion, especially for the price. Building is beautiful, breakfast was as expected, check in fine, staff lovely, location ok 10 min walk into centre - just desperately needs some updating. "

"Clean rooms, location is fantastic and staff superb, checkin was seamless and the two guys who checked us in were so lovely thank you for a wonderful stay "

"Lovely hotel. Room was very cosy and the spa is nice. What really stood out though was the excellent service. Looking forward to returning. "

"A quiet 5* haven in the centre of Bath. Lovely staff, nice Spa, good food. "